Vienna International Hotel (Changde College of Arts and Sciences Tobacco Factory)

I arrived at the hotel at around nine o'clock in the evening and told the front desk that I had booked a Ctrip reservation and reserved a room. I heard the waiter hesitate and hesitate for a long time without saying a complete sentence. I immediately understood that, yes, I forgot to reserve again. I told you not to think that it was possible. I was After placing the order, I asked Ctrip to contact your hotel to reserve the room. Then there was a whisper among the waiters. One waiter told me that my room was canceled by mistake at noon, and then asked me to pay to check in. I asked why I was refunded. order? Why didn't anyone tell me? My order showed that everything was normal, and I was asked to pay again. I ignored this repeated payment, and then the waiter opened two rooms, claiming that they were reserved for you. From the time I entered the hotel to I got the room card, but there was nothing that made me think that this was a service that a hotel should have. When I went upstairs to the room, I couldn’t help laughing. There were floor-to-ceiling curtains as big as normal windows. When I opened them, I saw a mini Small window, haha, who would have imagined that the window is as big as the picture below, and for the same amount as a normal room, I was given a room that I don’t know what to do for, and I made a note to stay away from the elevator, so I was given a room next to the elevator, far away The tail room, when I was asked to coordinate the room, it was the tail room that I was shown. The service attitude that made the guests unhappy was really amazing! Since there were family members staying in this hotel, and the hotel said there were no rooms available, I sent messages back and forth to Ctrip and made countless phone calls. With Ctrip's coordination, I was refunded the room fee for this room. Even so, But I still feel unhappy. I could have gone to bed very early, but after solving the problem, I didn't go to bed at 12 o'clock in the evening. I was already very tired after running around for a day. I booked a hotel just to have a good rest, but I ended up even more tired because I had to deal with some unpleasant things. This is a problem that should happen. I hope the hotel can manage it well. How come Vienna International is also a chain hotel, so why is the gap in management so big? What is the management system of this hotel? What you are doing is so irresponsible! On the way to have breakfast after eight o'clock, I met a shirtless hero smoking at the elevator entrance. No one cared about the hotel, and no one cared about it. When I arrived at the restaurant, I found that the plate was empty, and no one replenished it, including milk and orange juice. The brewed one tastes terrible! Then I just ate a bowl of noodles and checked out. This is the experience of staying in this hotel... I haven't finished talking yet, but I don't want to say it anymore... If Vienna International continues like this, it will be a pornographic one.

The view is very good, the overall environment is very good, it is a good choice for business trips, it is located in the city, it is very convenient to eat around, the service attitude is very good, the front desk is very enthusiastic!

位置還可以，算方便。 設施：普通維也納水平 衞生：正常 環境：還可以，乾淨 服務：可以 開車停這兒算方便，但是太晚了真的找不到車位。。

酒店在文理學院附近 吃喝玩樂出行都很方便 酒店的工作人員都很好 很熱情 衞生也很乾凈 最近酒店還裝修了 很不錯 房間相當的舒服 贊贊贊 就是忘了拍照片了

房間整潔，衞生不錯，寬敞

不錯的哦。。