Echarm Hotels in Changde

People at front desk not speak English well and they can’t help too much. Buffer at dinner if you arrive after 7:30 pm to eat you will find half buffet because they don’t fill the foods and you pay full price and it’s will be expensive without complete buffet. If many people eat early at restaurant, hotel staff not clean properly table and floor. So in the end if you arrive late at buffet it’s like you eat same in the street food. If buffet time close at 9 pm, if you arrive before that time you must have the same service like a people come at 6 pm to eat. There’s not. I stay long time in 2019 for more than two months and last time just few days. I have plan to back in Changde in coming few months but not sure if I will stay again on this hotel. For me it’s like 3 stars, not 5.

Arrived at the hotel at night, just in time for the hotel to pick up many tourists. There was hot tea at the door, so warm! The reception staff was enthusiastic, and finally I found out that it was the front desk manager, Sister Ping 👍 who took me to the elevator! The service is really good, the room is also very large, and the environment is comfortable! The bed is also very comfortable! The facilities are also complete, bathtub 🛁, TV 📺, and the breakfast is also unique and delicious! Especially the rice noodles! Worth recommending!

The hotel is located beside the Fairy Lake in Changde, with beautiful scenery. The hotel has not been open for long, but the hardware conditions are very good and parking is convenient. The hotel rooms are large, the sanitary conditions are very good, and the stay is very comfortable. The front desk lady Xiao Xiang is very enthusiastic and helped us upgrade the room. Thank you very much for her enthusiastic and professional service. The hotel's breakfast variety is a bit small. It is the worst among the four Hilton hotels I stayed in this month, and it needs to be improved.

The front desk lady is kind and kind. We upgraded the room for free. The room is very luxurious because it is the most expensive garden suite. Hahahahaha. If you book it yourself, you can’t bear to live in the room. The room is clean and bright. The bed is very comfortable. The hotel is in a good location. It is from the Liuye Lake. Very close, the surrounding is very quiet, the air is fresh, the flowers and plants feel that they have been cured. The hotel also has free supper and self-service laundry. Parking is also free. It is very convenient. The staff is also very enthusiastic. This hotel is really good. It is worth recommending to everyone (inner boss: It’s your own real comment and feeling!!!

I deliberately chose the Huandao Hotel to get up early in the morning. The children were going to ride bicycles around the lake. The waiter told them that there were no bicycles to rent. Several bicycle locks at the door had lost their keys and could not be opened. Several bicycle chains were broken and had not been repaired. It seemed to us that the problem could be solved in ten minutes, but the waiter said that the repair report had been submitted for several months and no one had responded, which showed that the management's ability and service awareness were weak. Another note: The indoor swimming pool is not free for hotel guests. Other nearby hotels are free. Many customers have expressed their opinions, but I don’t know what the hotel leadership believes in charging a fee.

Overall evaluation, 158, double breakfast, high cost performance. Key service is more considerate. Facilities: 1. First of all, the room is large, the toilet and shower room are separated, and the space is large, which is a surprise, the privacy is very good, you can take a shower and go to the bathroom independently. There are also sofas, free snacks, and paid items. There are free drinks from 8 to 10 every night. On Friday, we asked for mung bean paste. 2. The only disadvantage is that the bed is relatively soft, and the elderly did not sleep well. I don’t know if the air conditioner was turned off at night. It feels a bit cold in the morning. 3. The hotel lobby provides free drinks and snacks, which is good! 4. Breakfast is on the 24th floor, with snacks, fruits, noodles, dishes, milk, etc., which are relatively rich and have a large choice. This must be praised 👍, and the taste is also good. 5. There is a free parking lot. It should be noted that parking at the entrance of the hotel is charged. Go straight and turn right. If you come to the hotel, turn left for more than 20 meters and enter the underground parking lot. Hygiene: It is relatively clean. Accommodation should be like this. If it is not clean, there is no mood to stay. Environment: We stayed on the 17th floor of the hotel. The surroundings are very open. It is close to the pedestrian street, the poetry wall, and the riverside, which is very convenient for travel. The hotel is also very quiet. Service: I must give a thumbs up. The waiter will greet us carefully when we check in and go out. Let me tell you one thing. After we left, the waiter took the initiative to contact us and mailed it for processing. This is really good. The service is always considerate.

昨天晚上住了一宿，這家酒店地處繁華中心, 周邊美食購物應有盡有，房間乾淨，價格實惠，停車方便，早餐豐富，客房蔣主管服務熱情周到，為我們送了水果，我們途中帶的食品需要冷藏保存，蔣主管還特意為我們凍了冰塊，為她們的服務點贊？為蔣主管的敬業精神點贊！