Vienna International Hotel , Changchun Guest Reviews
4.7/5
Outstanding
1390 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1390)
Positive reviews(1343)
Reviews with photos/video(283)
Friendly front desk staff(121)
Delicious breakfast(87)
Well decorated(31)
Luxurious(22)
Located downtown(12)
Excellent afternoon tea(7)
Loved the night views(5)
Awesome gym(5)
Negative reviews(47)
Lily
Deluxe Family Room
Stayed in 2023年11月
Family
6 review
4.2/5
Very Good
Posted on 2023年12月1日
The family room is spacious, clean, but WiFi connection was not good. breakfast is okay with many varieties, but coffee machine not workable.
Overall stay is pleasant.
Response from Property: I am very happy to read your comments and suggestions, looking forward to the next unexpected encounter. We pursue the extreme, constantly challenge the industry standards, constantly challenge themselves! I hope you will come to Vienna again and feel our little progress to make your trip more perfect!
LorraineG
Deluxe Double Bed Room With Vibrant Metropolis Feel, City View
Stayed in 2023年6月
Travel with friends
11 review
5.0/5
Outstanding
Posted on 2023年7月5日
Convenient location.
Classy interior design, obviously European style.
Room was not big but it is cozy. Wooden panels hid the water and heating tubes.
They did not have robes but I got one when asked for it.
Overall, a good decent hotel to stay in Changchun at such a good price.
Guest User
Romantic Queen Room
Stayed in 2024年5月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年5月13日
The service is very good. Liying at the front desk provided the best service. She upgraded the room. It was what I asked for. I was originally going to leave the hotel. The service was very good. I stayed one more night. It is worth the experience
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Response from Property: Dear guests, we are very happy that you like and recommend our guest services and facilities, which can bring comfort and pleasure to your trip to Changchun. We are very happy and sincerely look forward to you and your family visiting Vienna International Hotel Changchun People's Square again to experience more warm services.
Guest User
Superior Twin Room With Exquisite Sleep
Stayed in 2024年5月
Travel with friends
5 review
5.0/5
Outstanding
Posted on 2024年5月3日
The room is very clean. We upgraded the room for free during the May Day holiday. The transportation is very convenient.
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Response from Property: Dear master, seeing your praise for Xiao Wei makes Xiao Wei feel full of energy instantly. It is our happiest thing to make you satisfied! We also hope that Xiao Wei will feel at home in your heart now and in the future. Welcome home again~
Guest User
Superior Double Bed Room With Exquisite Sleep
Stayed in 2024年4月
Business travelers
5 review
5.0/5
Outstanding
Posted on 2024年4月24日
The transportation is convenient. It only takes ten minutes to walk from the airport by bus line 3. The room is spacious and warm. The room is very quiet. The front desk service is also very enthusiastic. The hotel also provides afternoon tea in the afternoon. There are coffee, fruit and desserts. The hotel is very good and the experience is also very good. I will choose to stay next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience with us and giving us a 5-point rating and beautiful pictures. We are very happy that you like and recommend our guest services, facilities and location. We are very happy to bring you comfort and pleasure in your trip to Changchun. We sincerely hope that you and your family will visit Vienna International Hotel Changchun People's Square again to experience more warm services.
Guest User
Romantic Queen Room
Stayed in 2024年4月
Business travelers
2 review
3.0/5
Posted on 2024年4月24日
1/ The room I was assigned was the last one, but there was no reminder on the booking page. I found out it was the last one when I arrived at the door of the room. After arriving at the hotel, the front desk did not remind me of the arrangement of the last room. It was uncomfortable to go up and down the stairs.
There was a young man lying on the sofa next to the front desk. Can our front desk remind the guests?
The quilt had holes in it, which was not good.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay in our hotel. According to your feedback on the room allocation problem, we have allocated a room for you according to your order. The front desk also verified the room information with you as required. Later, we received feedback that you did not like the room. We provided you with various options and changed the room for you according to your choice. It may be because our room supply was not sufficient at around 11 o'clock in the evening when you arrived at the hotel. We are deeply sorry that we failed to meet your 100% satisfaction. We also retrieved the surveillance footage of the visitor on the sofa. He was a visitor invited to the hotel by other guests. We will continue to verify the linen problem and conduct more rigorous inspections.
白龍竜
Business Double Bed Room With Ultra-Soft Mattress, Business Desk, City View
Stayed in 2024年4月
Solo travelers
22 review
4.7/5
Amazing
Posted on 2024年4月21日
This was my first time staying at this hotel. The room was spacious and clean, which was great, but the lack of a refrigerator was a bit of a minus. Other hotels for the same price have refrigerators, so I hope they will provide one in the future. It's especially necessary in the summer.
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Response from Property: Thank you for your valuable suggestions. We will report the refrigerator problem you mentioned. Hotels are our foundation and service is our fundamental. Vienna has a humanistic style, a comfortable experience and a warm feeling. Going out is just to relax your mind and enrich your spirit in the city. This is Vienna International Hotel People's Square. We started from the hotel but not only the hotel. We look forward to your next wonderful encounter and are always waiting for you on the road.
Anonymous User
Business Twin Room With Sleep-Well Mattress, Business Desk, City View
Stayed in 2024年4月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年4月26日
The service is very good and attentive. We forgot to issue an invoice when we checked out. We called the hotel and they immediately issued it. The service is really good. Highly recommended
Original TextTranslated by Google
Response from Property: Xiaowei is moving forward with an open mind, and I hope you can be a witness to Xiaowei's growth. I look forward to the next unexpected meeting. We pursue perfection, constantly challenge industry standards, and constantly challenge ourselves! We are not afraid of criticism and opinions, and will let guests feel our progress every day through attentive service and continuous transcendence! I really hope that you will come to Vienna again, feel our progress bit by bit, and make your trip more perfect!
Agangkerunhualvdai-wangjie
Superior Double Bed Room With Exquisite Sleep
Stayed in 2024年4月
Business travelers
8 review
5.0/5
Outstanding
Posted on 2024年4月30日
The room is very quiet, the transportation and surrounding areas are very convenient
Original TextTranslated by Google
Response from Property: Xiaowei is moving forward with an open mind, and I hope you can be a witness to Xiaowei's growth. I look forward to the next unexpected meeting. We pursue perfection, constantly challenge industry standards, and constantly challenge ourselves! We are not afraid of criticism and opinions, and will let guests feel our progress every day through attentive service and continuous transcendence! I really hope that you will come to Vienna again, feel our progress bit by bit, and make your trip more perfect!
Guest User
Business Double Bed Room With Ultra-Soft Mattress, Business Desk, City View
Stayed in 2024年3月
Solo travelers
3 review
5.0/5
Outstanding
Posted on 2024年3月30日
The room is large and very quiet. There is free parking. There is a parking lot. The service is also very good. The service manager at the front desk was very nice. We made tea and he brought me water several times. He was very polite. The service was really great. I will stay here again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: [Free parking] [Rich breakfast] [Luxurious decoration] [Thoughtful service] Xiaomei believes that every encounter in life is not easy, and I am very happy that I can bring you good memories after separation. Our only hope is to use our professional and thoughtful service to add a little happiness and beauty to your journey life. Looking forward to your next stay.
SikelaliCR
Superior Double Bed Room With Exquisite Sleep
Stayed in 2024年3月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2024年3月23日
Liying's service is really good. It was raining and they ran out with an umbrella to lend us. They also helped us get a taxi and push our luggage. The service was really good. They also sent us to a single room. It was really great. I will stay here again next time. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience with us and giving us a 5-point rating and beautiful pictures. We are very happy that you like and recommend our guest services and facilities. We are very happy to bring you comfort and pleasure in your trip to Changchun. We sincerely hope that you and your family will visit Vienna International Hotel Changchun People's Square again to experience more warm services.
Guest User
Superior Double Bed Room With Exquisite Sleep
Stayed in 2024年3月
Other
1 review
5.0/5
Outstanding
Posted on 2024年3月23日
The room was very nice. The service was very good. The service manager was very good. He chose a quieter room for me. The breakfast was also delicious. There were many kinds of breakfast. The room was cleaned in a timely manner.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience with us and giving us a 5-point rating and beautiful pictures. We are very happy that you like and recommend our guest services and facilities. We are very happy to bring you comfort and pleasure in your trip to Changchun. We sincerely hope that you and your family will visit Vienna International Hotel Changchun People's Square again to experience more warm services.
Xuyuwei
Deluxe Family Room
Stayed in 2024年3月
Family
1 review
5.0/5
Outstanding
Posted on 2024年3月20日
The hotel's services and facilities are perfect. I am quite satisfied with the services of the front desk manager and lobby manager. The hotel lobby is very gorgeous! The room facilities are also very good and complete. There is also a self-service laundry room. The room also thoughtfully puts the recommended tourist routes. I will choose this place again when I come to Changchun in the future!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience with us and giving us a 5-point rating and beautiful pictures. We are very happy that you like and recommend our guest services and facilities. We are very happy to bring you comfort and pleasure in your trip to Changchun. We sincerely hope that you and your family will visit Vienna International Hotel Changchun People's Square again to experience more warm services.
Guest User
Superior Double Bed Room With Exquisite Sleep
Stayed in 2024年3月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年3月18日
The service is very good. The front hall is very bright. The crystal lamp is very beautiful. The service is thoughtful. The room I chose is very large. I will stay here again next time.
Original TextTranslated by Google
Response from Property: [Free parking] [Rich breakfast] [Luxurious decoration] [Thoughtful service] Xiaomei believes that every encounter in life is not easy, and I am very happy that I can bring you good memories after separation. Our only hope is to use our professional and caring service to add a little happiness and beauty to your journey. Looking forward to staying next time
Guest User
Deluxe Double Bed Room With Vibrant Metropolis Feel, City View
Stayed in 2024年3月
Business travelers
3 review
5.0/5
Outstanding
Posted on 2024年3月17日
The hotel upgraded the room, which is spacious and bright. The hotel service attitude is very good and it is very clean. I stay in this hotel every time I come here. The transportation is convenient and it is worth recommending to friends.
Original TextTranslated by Google
Response from Property: [Free parking] [Rich breakfast] [Luxurious decoration] [Thoughtful service] Xiaomei believes that every encounter in life is not easy, and I am very happy that I can bring you good memories after separation. Our only hope is to use our professional and caring service to add a little happiness and beauty to your journey. Looking forward to staying next time