Four Points By Sheraton Changchun, Hi-Tech Zone

Max at the front desk was considerate and enthusiastic. The hotel breakfast was good with a wide variety of styles, and the front desk was responsive. The fitness facilities were complete and the opening hours were friendly. I have stayed there many times and the performance was stable.

The name is not worthy of it! A four-star hotel does not give me a bad impression at all. The room is small and the facilities are old, so they should be well maintained. However, the rubber strips of the sliding doors of the shower room and the bathroom fell off, and the water after taking a shower flowed all the way from the shower door to the bathroom. It was impossible to wipe it off. Moreover, there was no handle inside the sliding door of the shower room. After taking a shower, the rubber strips were ****** on the door frame, and it was impossible to open it from the inside. It took a lot of effort to live alone. The earmuffs and gloves left in the hotel, no one called me to ask if I had left any items. This is the first time I have encountered such a situation where the guest did not call to confirm when they saw that the guest's items were left behind. It means that the housekeeping staff did not know.

It was my first time staying here. I was very satisfied with all aspects. The breakfast was rich and varied. The transportation was also very convenient. I hope to stay here again when I go to Changchun on business in the future.

The overall decoration of the hotel is elegant. The lobby decoration is very festive. The Christmas tree is very beautiful. Nana, the duty manager at the front desk, is very considerate. The check-in procedure is very fast and she also helped to arrange a quiet room. I am very satisfied with the stay experience.

It was a short business trip, the hotel was as clean and sanitary as always, and the surrounding restaurants were also very convenient. I would also like to thank Amy for providing the nut afternoon tea, which was very good. The service was really good and very thoughtful.

I arrived at the hotel at 12 noon. Although it was not the check-in time, the front desk lady was very nice and checked me in and upgraded the room. Thank you very much! The hotel restaurant is very convenient. You can scan the code to place an order and it will be delivered directly to the room. The price is affordable and the portion is large. I am very satisfied with the overall service and will stay here again next time I come to Changchun.