Sheraton Changchun Jingyuetan Hotel

Sheraton Changchun Jingyuetan Hotel Reviews

Sheraton Changchun Jingyuetan Hotel

No.1777 Yongshun Road, Nanguan District, Changchun, Jilin, 130117, ChinaView Hotel Details
Sheraton Changchun Jingyuetan Hotel
Sheraton Changchun Jingyuetan HotelSheraton Changchun Jingyuetan HotelSheraton Changchun Jingyuetan Hotel
Check available rooms for your travel dates
We Price Match
1 night

Sheraton Changchun Jingyuetan Hotel Guest Reviews

4.5/5
Good
1179 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(1179)
Positive reviews(1114)
Reviews with photos/video(199)
Friendly front desk staff(227)
Delicious breakfast(119)
Large rooms(89)
Delicious buffet(42)
Close to metro(21)
Great swimming pool(18)
Has rooms for families(15)
Luxurious(9)
Negative reviews(65)
Anonymous User
Deluxe King Bed Room
Stayed in Nov 2024
Couples
11 review
4.7/5
Amazing
Posted on Jan 2, 2025
Convenience location , just 100 metre walking step to subway Shengbowuyuan station Highly Recommend this hotel if you want to travel to Jingyuetan National forest park, it about 3 km from hotel and you can ask taxi around there to the park, just about 8 yuan
Nuociwayuelaijunchen
Deluxe King Bed Room
Stayed in Nov 2024
Couples
14 review
4.7/5
Amazing
Posted on Dec 29, 2024
First of all, let's talk about the geographical location. It is not far from Outlet, Jingyuetan and Changying. Opposite is the Provincial Museum and Science and Technology Museum. It takes 10 minutes to walk to Outlet. We took a taxi to Jingyuetan and arrived quickly. The geographical location is very good. The room is quite spacious and comfortable. The bathroom and bathing area are separated, which is very good and convenient to use. The service attitude of the service staff is very good. They will take the initiative to greet. I wanted to go swimming in the swimming pool, but I didn't have time later. The environment should be good. Overall, it is very good to live. The shortcomings are that the windows in the room are relatively small and leaking, blowing up the curtains. It will be a little cold when sleeping in the second half of the night. In addition, as a five-star hotel, the quality of toilet paper is really not worthy of its star rating. It is really thin. I hope it will be improved.
Original TextTranslated by Google
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Family
1 review
4.8/5
Amazing
Posted on Jan 1, 2025
The room is big and the facilities are good, but the sign is not clear and I can't find the elevator. Susan at the front desk provided good service, especially taking care of the children and arranging breakfast for them. Other service staff also took the initiative to help with luggage. The hotel has its own small garden, and the children had a lot of fun playing in the snow in the garden.
Original TextTranslated by Google
Guest User
Deluxe King Bed Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Basically, I stay here every time I come to Changchun. Warm reception and good service. Convenient transportation and good environment. The gym has complete facilities. The beautiful Zhang Yixin who checked me in. She also gave me a home-like service. Thumbs up👍🏻
Original TextTranslated by Google
Guest User
Deluxe King Bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The Wi-Fi signal is fast. It is very close to Jingyuetan Scenic Area and opposite the museum. Line 6 is available outside. Krystal is enthusiastic and professional. She meets my needs. Like
Original TextTranslated by Google
lvlv@
Deluxe King Bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The lobby of the Sheraton Hotel is spacious and bright. The front desk staff Xin Xue provided very good service during the stay. They were very attentive. The room was also nice and clean. It was comfortable to stay for one night and the experience was very good. 👍
Original TextTranslated by Google
Guest User
Deluxe King Bed Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 7, 2024
I stayed here when I went to Changchun last time. I chose this place again when I visited again. It is just across the road from Jilin Museum and Science and Technology Museum, and is also very close to Changchun Film Century City and Jingyuetan Lake. Thank you Xinxue for your enthusiasm and thoughtfulness. I plan to choose this place again next time I go!
Original TextTranslated by Google
Anonymous User
Deluxe King Bed Room
Stayed in Sep 2024
Business travelers
5 review
2.5/5
Posted on Oct 8, 2024
Checked in at 19:00 at night, the corridor on the 6th floor was full of cigarette butts. The pillows in the room were yellow stained. I finally picked two cleaner ones. When I ordered food at the Chinese restaurant on the first floor, the waiter asked if I had any requirements, especially less salt and not too salty, but the fried mushrooms and scallion lamb were so salty! I told the foreman, and he told me that northern food is like this, and it is not as light as southern food even with less salt. I told him that I am from the north. That was the end of it. I strongly do not recommend it, the service does not match the star rating.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Sheraton Changchun Jingyuetan Hotel and sharing your stay experience with us. We are sorry that the hotel's food and beverage brought you an unpleasant experience. Your feedback is very important to us. We have carefully recorded your experience and tried our best to improve it. The catering team will also pay more attention to the guests' taste needs to give guests a better stay experience. We look forward to your choice again.
Anonymous User
Deluxe Room (2 beds)
Stayed in Sep 2024
Family
3 review
3.2/5
Posted on Oct 4, 2024
When checking in, the front desk did not inform us that there was a wedding reception the next morning. At 3 a.m. the next day, the newlyweds and their relatives and photographers were taking photos in the public area on the sixth floor, making a lot of noise. I called the front desk to explain the situation, but no staff appeared within 10 minutes to tell the newlyweds to keep the noise down. Later, if they still didn't stop it after calling again, we had to call the police, because the time and the decibel level of the noise had reached the level of nuisance. The staff appeared 5 minutes later. The noise lasted from 3 a.m. to 3:40 a.m. Is that the end? No! It started again at around 6 a.m.... the same noise. My child started crying. It was hard to coax the child down, and then at 8:30 a.m. the reception started again. This time the noise was even louder than at 3 a.m., banging on the door, and the groomsmen shouted in unison! I wondered why the front desk didn't inform us in advance when checking in that there was a wedding on the same floor that needed a reception? ? In this way, the relatives were restrained when picking up the bride, and we guests were also disgusted! ! !
Original TextTranslated by Google
Guest User
Deluxe King Bed Room
Stayed in Sep 2024
Family
22 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The hotel is good, high-end and classy. The room is very spacious, about 40 square meters. The hotel has been open for several years and the facilities are also good. There is a buffet downstairs, which is good.
Original TextTranslated by Google
Guest User
Deluxe King Bed Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The front desk staff Lu Qi provided warm and thoughtful service. The guests chose the Sheraton Jingyuetan Hotel. The hotel environment is good, the overall living feeling is comfortable, the buffet breakfast is rich and delicious, and the experience is very good👍
Original TextTranslated by Google
yang8mei
Deluxe King Bed Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Location: The hotel is 50 meters away from the subway station. It was really pleasant to enter the hotel after exiting the subway. It is very close to Jingyuetan, Outlets, and Century City. It can be reached within 10 minutes by taxi. You need to take the subway to the city center, and the travel expenses are very cheap. Hygiene: Always clean and tidy, the room is large, the swimming pool changing room is also very hygienic, and the experience in the hotel is great. The cleaning lady greeted me warmly and there was plenty of drinking water. The lady at the front desk, Zhang Yixin, was very nice. After adding her on WeChat, I asked on WeChat where to eat and play in the surrounding area. She was very enthusiastic and the barbecue she introduced was indeed delicious. I give her a thumbs up for her considerate service👍 The breakfast was very rich. I didn't know what to eat for a while. It was a very comfortable hotel experience. My son doesn’t even want to leave
Original TextTranslated by Google
Wangwangkanyuzhou
Deluxe King Bed Room
Stayed in Aug 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The reason for staying in this hotel is to go to Jingyuetan Lake conveniently. The hotel has convenient transportation and the subway station is within 100 meters. The hotel is clean and hygienic, the food is very good (including breakfast), the waiters are very polite, especially the warm and thoughtful service of Manager Cheng Cheng, which touched me a lot. The swimming pool was cleaned on the day we came, and she took the initiative to upgrade the suite for us. I like the hotel's service and will come again next time!
Original TextTranslated by Google
6/7
Anonymous User
Deluxe King Bed Room
Stayed in Aug 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Sep 2, 2024
It was my first time staying in this hotel. The lobby was spacious and comfortable, the room was clean, and there were villas all around. The environment was very good, and you could find many places to eat within a few minutes' drive.
Original TextTranslated by Google
Wakelaliangshiyan
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 26, 2024
I like this hotel very much. The bedding is comfortable and the breakfast is rich. The front desk staff Lu Qi is enthusiastic, friendly and serious in his work. The hotel is in a great location, close to Jingyuetan, the museum and the film and television city. It costs more than 30 yuan to take a taxi to Changchun Station, which is a little over half a mile. It is super convenient and I will recommend it to my friends.
Original TextTranslated by Google