Siyu Xiaozhu Boutique LOFT B&B (Zheyoushan Branch, Hongqi Street)

The best thing is that the host's service is very attentive because the host helped us when we needed storage. The host responded quickly and solved any questions. The bedding and interior design are nice (mostly new). It has mountains and 54 roads. Very close to major places such as trams (10-15 minutes from Folklore)

Complete facilities, very close to the commercial street, self-check-in is very convenient

The hotel has a good environment and a strategic location. The front desk service is warm and thoughtful. The room cleaning is very timely and efficient. The staff are very dedicated and can handle problems in a timely manner and put themselves in the guests' shoes. A very satisfying stay experience! Staying in this hotel made me feel the warmth of home. The beds are comfortable, the supplies are considerate, and the service is meticulous. It is an ideal place to stay for business trips and travels.

The projector is just a joke, worse than a toy. The screen can only be adjusted to the maximum setting, it is crooked and very small, and the curtain is just a rag. And I was quite speechless. Someone pressed the password to come in at around 10 o'clock in the middle of the night. It was so scary and the security was terrible. I don’t know if everyone has the same password.

The hotel has no front desk, and the room pictures are completely different from the actual ones😡The facilities are old, and the showerheads and sink faucets are leaking! ! ! The water turned out to be turbid, and the lamp on the ceiling almost fell off, so I just used tape to stick it on, which posed a serious safety hazard. I washed my hair alone at night and ran out of hot water halfway through washing my hair. I asked customer service but no one responded. Later, I called Ctrip’s official customer service before they got back to me. They had a bad attitude and an extremely impatient tone. He was obviously sleeping and felt that I shouldn’t. I woke her up and said that they would change the room for me, but I had to go downstairs to a convenience store outside to get the elevator card again. My hair was wet and I hadn’t rinsed it with shampoo yet. This is Northeast! It was minus ten degrees outside! ! ! I refused to change rooms, and the hotel's attitude became even worse. It was the first time in the three years since the hotel opened that it had encountered a problem with hot water, and it was caused by improper operation. It tried to shift the responsibility to me, but after I looked through the hotel In previous reviews, the first negative comment was about the problem of hot water not working well! ! !

The attitude is very good. The stay is very comfortable. The experience of watching movies on the big screen is very good. Any problems are solved actively. Overall, it is very, very good. Everything is available. The whole environment is also very clean. Recommended to stay. Recommended to stay!