Guest User
October 3, 2023
It's so bad, I don't want to give it even one star.
Let’s talk about service first:
1. The attitude of the front desk was very bad. When I checked in, the child fell asleep and my arms were sore. So I went to sit on the sofa next to me and waited. They didn’t tell me when I had checked in. After a long time, I asked the front desk and the person said It's done. If I don't ask, do I have to sit there and wait all night? His tone of voice was also extremely impatient, as if he owed her eight million.
2. The parking space was full, so I asked the front desk, and the front desk said in a condescending manner: "Well, there's nothing I can do about it. If I tell you where else I can park, I wonder if her salary will be deducted or something?"
3. No one ever answers the phone at the front desk, and there is no service at all.
4. A hotel of this size cannot be more stingy. The room rate of more than 1,000 yuan is seriously inconsistent with the room rate. It is limited to two bottles of water per day. The bathroom also says "non-disposable items, please do not bring". Could it be that you need a toothbrush for shaving? When the knife is used up, wash it and give it to the next customer? We stayed for two nights, and the cleaning lady replenished disposable utensils for us the next day. The manager happened to pass by and asked if the stay was extended? The whole stay experience is like, I spent more than a thousand and one night to stay in your hotel just to get the cheap price of your water and disposable utensils.
Secondly, let’s talk about hygiene:
It was really bad. There were stains on the quilt. The bath towel was so dirty that it turned black and I couldn't bear to change it. The breakfast tableware was brushed with non-flowing water from the basin in front of the guests, let alone disinfected. It couldn't be cleaned once. thing
Finally, let’s talk about breakfast:
It was only eight o'clock, and there were only a few items, all of which were cold. I told the waiter, and the waiter said that there was nothing we could do about it due to the weather. We started eating at six-thirty. Did you think I was late?
This is the first time I’ve seen a hotel with a difference of more than 1,000 yuan per night.
Original TextTranslation provided by Google