Chateau du Boisniard

Where to start? Lets be positive..the staff were all very friendly and attentive and the manager (whose name I missed but has a nice dog) was very good in dealing with my complaint and said that she had only recently joined and recognised there was a lot to do. The plan was to spend a couple of days at the hotel relaxing in the grounds and making use of the pool etc however we decided to cut short our stay due to a number of reasons; Our room was the smallest in the Chateau and not really big enough for 2 people with two suitcases The mini bar could not be opened without rearanging the furniture first. The ac was noisy even when off. In the bathroom the toilet seat was broken and the shower head was leaking. A bin was just laying on its side under the vanity unit..I didn't check to see if it was clean or dirty. Generally the hotel is in need of a major upgrade. You can have an old property with old furnishings but they can still be maintained to a high standard or replaced if necessary...the bathroom could easily be bought up to date whereas currently it reminded me of my grans bathroom from the 80s. There would be more leeway but for the 5 star price and the hotel being nowhere near its supposed 5 star rating.

We came as a couple for two nights. Had a room in The Manoir … okay. Very traditional furnishings, four post bed, etc. air conditioning not very effective, bathroom fine. We ate in the Bistro the first night. The food and the service were good, but we were plagued by flies. At one point I counted five which had settled on my husband. The breakfast room has exactly the same layout as for dinner in the Michelin star restaurant. The room is very plain. All the tables and clients face in the same direction. It seemed as if I was lined up to take part in an exam. Breakfast was ok. I ordered English breakfast tea and when it arrived, left it for a while to brew, only to discover when I came to pour it out that it was plain water and I was supposed to find my own teabag in the buffet area. Hot items, which were freshly brought out as I arrived were cold. Dinner was good…. same problem with flies which is very offputting. Altogether a disappointment and we won’t return.

Good location but terrible service. Poor room on the eaves with no view. Poor linen, thin small towels and absolutely crappy tea / coffee tray. Cheek to offer a half bottle of champagne for 59€ Really dodgy ambiance with plastic lined pools and caged birds/animals. Not my sort of place at all. I will not return.