Ibis Styles Châlons-en-Champagne Centre

Hotel was easy to find, parking was good. Reception quick and easy. Room super clean and spacious. Would definitely recommend

Sadly, not a great experience. I booked 2 rooms for my family, for myself with my partner and 4 young children. Unbelievably, the hotel gave us 1 room on the top (7th) floor, and one on the lowest floor with bedrooms (1st floor). This made it really difficult for us to look after all the children across the 2 rooms. It's true that I didn't specify in my booking that I'd want the 2 rooms to be adjacent - but I've never stayed in a hotel where that wasn't anticipated and catered for, at least by having rooms on the same floor. In addition, one of the travel cots provided was obviously broken; a replacement was provided when I pointed this out. All 3 cots I saw had stained fabric, and need replacing. The air conditioning and bathroom extractor fan in the 7th floor room didn't work, so we had to sleep with the window open and were woken early by noise. The sofa in the 7th floor room was a folded up sofa bed which was very wobbly and unusable, and had a loose bar of metal lying next to it, which was taken away when I complained. The breakfast was good and plentiful, and the location is lovely with a good selection of cafes and restaurants around the central square. But sadly the hotel itself really needs improving and we won't stay again.

Very friendly staff, helpful and attentive Nice room well presented very very clean Breakfast adequate good be a bit more varied

Great location Great location for walking around the city. Rooms are basic but clean. Ensure you request parking as it is very limited and highly needed for the area. Standard breakfast continually stocked and monitored by staff. The room was very warm and uncomfortable due to heat being the only option during a very warm weekend. Initially we had to switch rooms as the first one was unbearable to sleep in.

Second time staying here. Hôtel has a central location close to several restaurants nearby. There is a secure underground car park with an extra charge of €12. Room on 6th floor with a view of the square. Comfortable beds. Had an issue with the bathroom, it had not been cleaned properly. A previous occupant left their toenail clippings over the floor. After reporting the problem it was quickly dealt with and on our return from an evening out there was an apologetic note and a ¼ bottle of champagne. The room is well insulated allowing a good night’s sleep. Came down for breakfast at 9.10. Breakfast is basic. The jams were all on their last legs. Scraping the bottom of the jar to get anything. When we arrived there was half a baguette and by the time we left the bread tray had not been replenished. Croissants were overdone. Overall a mediocre experience.

The hotel is well located to visit the town, the room was ok and clean, the breakfast standard good. However arriving about 5:30pm only one light on above the reception desk the remainder of the entrance/ reception/bar/breakfast area was in the dark. The “ industrial architecture” makes it a very depressing area. Please keep lights on!