Talay Hotel and Villa Cha-am

Talay Hotel and Villa Cha-am Reviews

Talay Hotel and Villa Cha-am

277/2 Ruamjit Road, Cha am, Petchburi, ThailandView Hotel Details
Talay Hotel and Villa Cha-am
Talay Hotel and Villa Cha-amTalay Hotel and Villa Cha-amTalay Hotel and Villa Cha-am
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Talay Hotel and Villa Cha-am Guest Reviews

4.2/5
Very Good
20 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(20)
Positive reviews(19)
Reviews with photos/video(4)
Negative reviews(1)
Saeng in
Deluxe Double Room
Stayed in Aug 2023
Couples
9 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Good room, clean, excellent service, recommend it.
Original TextTranslated by Google
Response from Property: Thank you for sharing your experience staying at Talay Hotel & Villa, Cha Am. We hope you enjoy your stay with us. And hope to have the opportunity to serve you again 😊
BeBenz106
Superior Room with Double Bed
Stayed in Mar 2023
Friends
6 review
5.0/5
Outstanding
Posted on Mar 23, 2023
The atmosphere is very good, the rooms are clean, fortunately, on the day of arrival, there is a crab tasting event in front of the hotel. There are a lot of things to eat.
Original TextTranslated by Google
Response from Property: Thank you for sharing your opinion. We are pleased to hear that you had a pleasant experience staying with us. And we sincerely hope that we will welcome you again at Talay Hotel and Villa, Cha Am :)
B.REEZE
Superior Room with Double Bed
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on May 15, 2024
Near the sea, clean, good service staff
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ชนะชลพาเที่ยว
Superior Room with Double Bed
Stayed in Jul 2022
Family
42 review
5.0/5
Outstanding
Posted on Jul 28, 2022
The hotel is located in Cha-am beach area. It is a famous beach in Thailand. Located in Cha-am District Phetchaburi Province and is known to tourists There are many shops and services on the beach, such as restaurants, trampoline rentals, horse riding services, all in one place.
Original TextTranslated by Google
Response from Property: Thank you for your trust in choosing to stay and the services of TALAY HOTEL&VILLA, CHA AM. We hope to have the opportunity to welcome you again on your next vacation in Cha-am.
modnawapat
Deluxe Double Room
Stayed in Feb 2023
Family
5 review
5.0/5
Outstanding
Posted on Mar 2, 2023
The new hotel is very beautiful.
Original TextTranslated by Google
Response from Property: Thank you for sharing your experience staying at Talay Hotel & Villa, Cha Am. We hope you enjoy your stay with us. And hope to have the opportunity to serve you again 😊
Guest User
Stayed in Apr 2023
Other
0 review
3.0/5
Posted on Apr 10, 2023
Large and clean rooms with good solid and fast WiFi. Lots of parking. The coffee shop sells some wicked speciality coffees and good prices. A rather quirky balcony, you have to step over a big step and the balcony is very narrow.
Response from Property: Dear Guest, your many positive comments are really appreciated and thank you for taking time to give your feedback to us. We put customer experience and satisfaction as our priority. We will use your valuable feedback to deliver an even better experience next time. Please reach out to talayhotelandvilla@gmail.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
Guest User
Stayed in Jan 2023
Other
0 review
2.0/5
Posted on Jan 4, 2023
We arrived on the 10th July 2022. We checked into our fourth floor Seaview room in the early evening and went out for our evening meal, when we returned and unpacked we noticed how small the room was, certainly smaller than our bedroom at home, but we did have a Seaview. The bed was certainly less than 183cm, I'm 188cm so my legs hung over the end of the bed, my Partner was ok though. The aircon was working, but about 4.30am there was a loud bang outside of the room and the aircon stopped working. The only way you can contact reception is to walk there or use your mobile phone, it was cool so I decided to report this later, which I did. The Engineer from an outside company arriver later in the day and decided this may take some days to repair. The Manager on duty decided we could not change our room, so I asked for a refund which was denied. Then it was decided that we had to use our room during the day, but sleep in another room that had working aircon at night, the first room was on the third floor, we used that for two nights then transferred to the room opposite our on the fourth floor, which had been empty all the time we where there. Different Manager could see the problems we were having walking between rooms on different floors and no help or assistance given carrying our luggage between rooms. Eventually the aircon in our room was repaired, took a team of three Engineers to complete the task and we moved back into our booked room. The Managers on duty when this incident occurred, two young men are in need of extensive customer relations training, you should not have to knock on the partition at reception to gain their attention, too busy looking at their mobile phones to deal with anyone. We wanted to rent a motorbike, reception quoted 500 baht a day, everywhere else 200 baht or less per day, so we rented elsewhere. We found that our motorbike had been moved during the night on one occasion, to a place where it blocked access to the kitchen entrance, one of the kitchen staff was very rude to my Partner, thinking we had placed the motorbike there. The positive comments on our stay, the breakfast was really good and all but three of the Staff were excellent.
Response from Property: Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. Again, thank you for taking the time to review our business! Sincerely, Talay Hotel&Villa Team
Guest User
Stayed in Feb 2023
Other
0 review
5.0/5
Outstanding
Posted on Feb 21, 2023
Clean rooms, good atmosphere, complete amenities. Breakfast is delicious and diverse. Walked out in front of the hotel and saw the beach. Came to stay for the 2nd time. The staff here are all lovely. Including the admin. Ask any questions and answer quickly. I have to consider this place as my regular place to stay.
Original TextTranslated by Google
Response from Property: The hotel would like to thank you for such an excellent review. We are pleased that you are satisfied with our service. Our team is focused on customer experience and satisfaction. And your comments confirm the determination of our work. We hope to see you again on your next vacation or trip. Thank you for thinking of us, Talay Hotel&Villa Team.
Guest User
Stayed in Jul 2023
Other
0 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Family room, clean room, comfortable sleep, convenient transportation, walk down to the sea in the morning and watch the sunrise with mom. I also gave alms to monks. Breakfast is delicious. Mom never stopped praising me. The breakfast has a variety that adults can eat without being too spicy. Personally, I like that there is a shower near the lobby. Go down to play in the sea in the morning. You can come in and wash up at the hotel without any mess. It is a seaside accommodation that is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to write a review for our hotel. We are very pleased that you are satisfied with our service. Including the various amenities of the accommodation, which we are always developing and improving. We are therefore very pleased to know that you liked our accommodation. We will continue to improve our accommodations and services. We sincerely hope to welcome you again at Talay Hotel & Villa, Cha Am :)
Guest User
Stayed in Jun 2023
Other
0 review
5.0/5
Outstanding
Posted on Jun 29, 2023
The place is comfortable. Coming to stay with the family is considered appropriate. The rooms are clean, transportation is convenient, close to the sea, easy to find things to eat because there is a food market right at the beach. The staff provide good service. Delicious breakfast Overall, it is considered okay. If there is a chance, will definitely come to stay again.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to write a review for our accommodation. The hotel is very pleased that you are satisfied with our service. Including the various amenities of the accommodation, which we are always developing and improving. Our employees consider customer service extremely important. We are so pleased to know that you are well taken care of and that you love our accommodations. We will continue to improve our accommodations and services. We sincerely hope that we will welcome you again at Talay Hotel and Villa, Cha Am :)
Choochart
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 8, 2023
Near the beach and at night, near food.
Original TextTranslated by Google
Guest User
Stayed in Feb 2023
Couples
0 review
5.0/5
Outstanding
Posted on Feb 21, 2023
The rooms are clean, inexpensive, the room size is good, the air conditioning is cool, and the parking lot is wide. (There are both outside and inside) The staff are lovely, smiling, providing good service, delicious breakfast. Have stayed here more than 10 times. Don't think about changing your mind. Convenient, next to the sea, has 7-11 in front. I like everything here.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to write a review for our accommodation. The hotel is very pleased that you are satisfied with our service. Including the various amenities of the accommodation, which we are always developing and improving. Our employees consider customer service extremely important. We are so pleased to know that you are well taken care of and that you love our accommodations. We will continue to improve our accommodations and services. We sincerely hope that we will welcome you again at Talay Hotel and Villa, Cha-am :)
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 4, 2023
The hotel is clean. The service is very good.. No matter how many times I've stayed, I'm still impressed every time.. The breakfast is delicious and various.. The coffee shop looks beautiful, wide and delicious too. It's close to 7-11. It's convenient when you're hungry late at night. Near the beach, a short walk to play in the sea..most importantly, there is a swimming pool if you don't want to go play in the sea.. I don't regret every time I stay at this place from the staff who always take good care of me every time I stay.. If I have the opportunity, I definitely won't miss this place.!
Original TextTranslated by Google
Response from Property: Thank you for sharing your stay experience. And trust us to choose to stay at Talay Hotel & Villa, Cha Am again. Your compliments are a great encouragement to our staff. Our team is focused on customer experience and satisfaction. We hope to have the opportunity to welcome you again on your next vacation in Cha-am. Thank you for thinking of us, Talay Hotel&Villa Team.
Guest User
Stayed in Jan 2023
Family
0 review
5.0/5
Outstanding
Posted on Jan 4, 2023
If I go to Cha-am again, I will definitely return here. Accommodation next to the beach and main road. There is enough parking. The rooms are still new and clean. The water is not strong but not bad. Good service staff There is an elevator convenient for the elderly. But the beachfront area is near the intersection, so it's a bit chaotic. There are a lot of shopping carts, easy to find things to eat, but the beach isn't very pretty. The hotel is next to 7-11, very convenient. Next to the hotel there is a beautiful coffee shop. And the drinks are very delicious.
Original TextTranslated by Google
Response from Property: Thank you for sharing your experience staying at Talay Hotel & Villa, Cha Am. We hope you are happy and comfortable during this time. We sincerely hope to have the opportunity to serve and bring happiness to you again. Thank you for thinking of us, Talay Hotel&Villa Team.
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 4, 2023
Clean place, rooms with good views next to the sea. Quiet accommodation, reasonable price, has parking, very good service staff. The breakfast is very delicious. The rooms are very well organized with various facilities and equipment. The accommodations are clean, the service is good, the price is quite good. Compared to the quality of parking, sufficient, comfortable, amenities within the room are quite complete, easy to travel.
Original TextTranslated by Google
Response from Property: The hotel would like to thank you for such an excellent review. We are pleased that you are satisfied with our service. Our team is focused on customer experience and satisfaction. And your comments confirm the determination of our work. We sincerely hope that we will welcome you again at Talay Hotel and Villa, ChaAm. Thank you for thinking of us, Talay Hotel&Villa Team.