Very bad. The attitude of the hotel staff was also bad. I had just placed the order because I had read the wrong time. I immediately contacted Ctrip to communicate with the hotel staff. The hotel kept refusing to communicate. I had no choice but to go to the hotel, but the hotel staff said there were no rooms for us. They are very uncooperative and pretend not to understand. This is disgusting. They are simply liars and are deliberately making things difficult for tourists.
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