Guest User
June 21, 2022
The lady I spoke to during the booking process was very kind and helpful, but upon arrival many things left us quite disappointed. You can't set up a room for 4 when the bathroom doesn't have a shower but a sort of fake wall that creates it, because for the second person the bathroom is a lake. Never mind that the rooms are quite small, but the price is not really low in relation to the proposed environment. There wasn't a hairdryer in my room, I had to ask for it....it's 2022, these are a service that is now taken for granted in all hotel rooms. It was difficult to sleep at night due to the great confusion both of the customers who returned late at night (I understand the hotel's non-direct responsibility, but I didn't hear anyone calling for silence), and because of the music (music??) coming from outside ( here too there was no direct responsibility but the annoyance was still there). The breakfast deserves a special note, rich and very abundant, even if offered at the buffet and therefore without any anti-covid regulations (let's not forget that it's not all finished). The really discordant note, which also annoyed me a little, is linked to the parking. I booked by telephone, I was not advised that the parking space had to be booked extra, upon arrival in the evening, after a 4 hour journey, asking for information on how to leave the car we were told more or less make do. the owner of the hotel had no information on how the paid parking worked. I found this to be unheard of behavior, everywhere, whether there are restricted traffic zones or parking lots with blue lines, it is the hotel that provides the customer with the tools to avoid running into the risk of fines. Luckily our stay was only two nights, but we had to set the alarm to get down in time and get the parking ticket.
Original TextTranslation provided by Google