Hotel Miramare - Spa & Suites - Free Breakfast & Brunch Until 13-00

English: We stayed at this hotel, convinced that the 4-star rating would protect us from surprises, but that wasn't the case. The first unpleasant feeling was upon arrival. Parking space, booked and paid for, accessible from a narrow corridor that requires you to exit in reverse; the spaces are not assigned and if all are occupied, never mind (for the guest). Second bad feeling: having to pay for the entire stay at check in, after having already paid a substantial deposit. It may well be "the hotel's policy" as explained to us, but it seemed to me like a declaration of distrust in the customer that I had only seen in the small hotels without stars but with fleas in Paris in the 70s. The room opens with a mechanical key and therefore you don't have a key each, as usually happens with badge opening. It's true that we chose a standard room and we didn't expect the space of a suite, but it is still cramped, so much so that the wardrobe has been placed above the headboard of the bed; English: this fact, in addition to making the use of hangers very uncomfortable (if you are short you have to climb on a chair to reach them) guarantees numerous headbutts on the corners, allowing you to see the stars, in this case even more than four. One of the wardrobe doors was rickety, remaining half-open. On the other hand, the balcony is large but the curtain covering the door to the balcony itself does not slide well and is frayed. Even the bathroom door, rather narrow, does not stay closed and the bidet does not have a stopper. The air conditioning, although not very silent, works well. The breakfast/brunch, with free access until 1 pm and included in the price, is advertised as a great plus of the structure; the idea is good and the food is acceptable; at least coffee and hot drinks could be prepared on the spot and not left to the usual sad automatic machine. The spa area must be booked and paid for separately so we gave up. The hotel's excellent location near the canal port, the sufficient cleanliness and the courtesy of the staff are all good, but as a 4-star hotel we are not there at all, the comparison with other structures is merciless. We will obviously not return.