B&B HOTEL Santiago Milladoiro

The room was fine and clean... but when I got to the hotel I asked the receptionist, a blond guy with somewhat long hair, if he could please order a taxi for 4 in the morning the next day to take me to the airport. He didn't do it. By chance, at night I decided to ask. There was another guy at reception and he told me that there was no taxi reservation. I think they should be more attentive to these details...

When we arrived we told the receptionist that the room had a bad air conditioning, it was at 18 degrees. I told the receptionist about it twice, but she ignored it. The air conditioning seemed to have its own autonomy, not only did it turn off the air, it continued working like a kind of noisy fan. We left and when we came back after about two hours I demanded that she change my room because it was unbearable to be there. The receptionist who attended to us at the beginning left the problem to the girl from the night shift, that is, to her colleague from the next shift, and on top of that she didn't say that there had been an incident for three hours or more, since they give me a room for people with disabilities, which seemed like a hospital room. I got angry and told her that I didn't want to stay there, that she should find a way to solve the problem. In the end they gave me one with independent beds, which was not what I had contracted 20 days in advance.