Guest User
February 5, 2025
I recently stayed at the Colosseum Luxury Hotel in Cape Town, and I can confidently say it was one of the most disgusting experiences I’ve ever had in a hotel. The room was infested with cockroaches—I managed to catch and kill two, but many more scattered. It was horrifying to think I had to sleep in such an unhygienic environment. To make matters worse, I checked in late after attending a wedding, exhausted and just wanting to rest. Instead, I spent the night feeling completely uncomfortable, worried that cockroaches would crawl over me. It was impossible to relax knowing the room was clearly not properly cleaned or maintained. When I tried to call reception to report the issue, my calls wouldn’t go through because the staff member on duty was busy on the phone. I had to physically walk down to reception just to get any assistance. Additionally, the cupboard doors were broken, causing the lights to stay on all night. When someone finally arrived to assist, they admitted they were not from maintenance or housekeeping, meaning nothing was properly fixed. This is not what anyone expects from a so-called "luxury" hotel. The cleanliness standards are absolutely unacceptable, and it’s clear that this is an infestation issue, not just an isolated incident. I have photos of the cockroaches I managed to catch, proving how bad the situation was. If cleanliness and hygiene are even remotely important to you, do yourself a favor and stay far away from this hotel. I would never return, and I wouldn’t recommend it to anyone.