Guest User
February 1, 2023
For the price I expected more. (Price was suppose to include breakfast). I was greeted by friendly staff, once checked in, I inquired about breakfast, and was told breakfast is only served from 07:00am, since I was there on business I needed to leave by 06:15am to get to Sandton for a meeting on time, I told the staff member this and was merely told unfortunately breakfast is only served at 07:00am, there is nothing they can do to assist. I would have appreciated some effort in this regard (I would have settled for weetbix and milk). I retreated to my room, upon switching on the fan in the room, it made a terrible noise and started shaking uncontrollably as if it were about to fall out of the ceiling. I am not a fan of sleeping with an aircon switched on all night but could also not leave a window open as the other guests were sitting on a balcony chatting and laughing close to my bathroom window, which made it feel as if they were guests in my room. After a long day of meetings and this bad start to my stay, I just wanted to take a bath and was confronted with a dirty bath, full of dust and dead moths, I therefore opted for a shower, but to my surprise the shower head sprayed more water through the top than through the actual head of the shower. I managed to get clean. Irritated, I got into bed and thought I'd call it an early night, to my utter dismay, the guests on the balcony, were my neighbors, once they retreated to their rooms around 10:00pm, the chatting and laughing and moving around furniture continued until about 03:00am, I got up at 05:00am to ensure I leave on time. I therefore slept basically nothing. Except for the location, this place basically has nothing else going for it. It is in need of a bit of maintenance and love, cupboards were peeling in the bathroom, the fan, the shower, housekeeping basically just made the bed, coffee cups had to be washed first because it had stains from the previous guests using it, the dirty bath, etc. All round terrible experience.