Guest User
January 11, 2024
This was an appalling experience, there was a cockroach in my hot chocolate, then we saw two other roaches running around the dining area. The toilet in our first room smelled of urine and the towel had a nasty damp smell. When we showed the waitress the roach, she didn't charge us for the hot chocolate, the entire meal should have been free TBH. They changed our room but the damage was already done. The hotel should also do renovations as well as improve on their cleanliness.