Name: N3 Zainul Arifin Hotel
Address: Jl. Kyai Haji Zainul Arifin No.57 1, RT.1/RW.3, Petojo Utara, Kecamatan Gambir, Central Jakarta, Jakarta, Indonesia, Jl. Kyai Haji Zainul Arifin No.57 1, RT.1/RW.3, Petojo Utara, Kecamatan Gambir, Overseas, Indonesia
Rating: 3.5

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Disappointed. I was booked bcos of the pictures showing there’s a couch in the room so I choose the deluxe room. When I got there, the room was empty, no couch, smells bad, the lamp in front of the toilet was broken and the table lamp wasn’t working. No amenities was provided, and the toilet ceilings was full of mold.. just check in there around 12pm and check out around 8 cos we don’t think that we’ll be able to sleep well in there.

A place which i visit many times. Not really clean bathroom but its just ok. Many mosquitoes even at level 5

Baguss bngt aman gaa nyesel dehh poko nye terbaikpasti balkk lagi

Very good, safe, no regrets, really the best, definitely good again

Lokasih strategis tapi kurang fasilitas harus di minta tempat sampah en tisue Bru di kasih..masih ok ada air panas..

Strategic location but lack of facilities, you have to ask for a trash can and tissue. You're given it... it's still ok, there's hot water...

Pokokkk nyaa mntaappp , di jagaaa teruss untuk kebersihan nya

Kamar bersih, lantai bersih, air panas dingin, kulkas, lift, tempat strategis, nyaman, harga oke

Clean rooms, clean floors, hot and cold water, refrigerator, elevator, strategic location, comfortable, okay price

Lokasi strategis cuma pesen double dapet twin, agak kecewa 

Strategic location, only ordered a double and got a twin, a bit disappointed

Unclean room especially for bathroom, broken shower, AC didnt work properly and leakage need repair the room was hot and not friendly service by staff. I realize that can not more complaint since the low price, location little bit far from market

every thing is bad.
when i checked in there they said pay money.but I have already payed money .but they continue to say pay money.they don’t speak English.
I had to wait 1hour for checking.
when i enter the room room air controller didn’t work.
they offer change room.I accept it.but they change lower grade room.so I said them it’s not fit.then they fix air controller.Even fix it,it was so weak working.so my room was so hot it like Inferno.
and room was so dirty .sheets is so dirty.sheets has dust and blood.and towels are also dirty.bathroom also so dirty.
room didn’t have toilet paper.No soap.No hair dryer.No shampoo.rooms water is so weak.very uncomfortable to take shower and washing hand.
I recommend not staying here.
I stay more than 100hotels.but I stay first time this worst unbelievably bad hotel.

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As a seasoned traveller, this was one of my worst stays in Reddoorzs (Ustay) Jakarta; mainly due to the intransigence of Agoda, lack of communication, fobbing off and apparent lying. All these allegations are similar to Trip Advisor reviews. With this evidence, who would want to use Agoda? A big risk.  Watch out for its cancellation policy i.e. no cancellations without losing your money!!!  The room was nothing like the photo on Agoda’s web site – spacious with good, soft furnishings. It was, cramped, very poor, being basic and “Spartan” (low “Budget backpacker” standard) and highly misleading, an illegal misrepresentation and very poor value for money.  The shower room was old and in need of renovation, with a stained toilet, a half roll of toilet paper and no boxes of tissues. The Wi-Fi was very slow and down (inoperative) for three of my six days. No safe, fridge, rubbish bin, quilt cover or tea making facilities (basic in better hotels) The only positives were instant hot water and receptionist:  Vrilla who was patient, helpful, pleasant and spoke reasonable English  Extremely disappointed, I wanted to cancel so I spoke to the Regional Manager of the Reddoorz Ustay chain. She said that they would give me a full refund. To be assured I spoke to Agoda as they were holding the payment off my credit card. The Agoda staff “support” member was “soft” and reassuring but said that she would contact the hotel and ring me back. They did not, so I rang again – I wanted a clear decision. Yet more delay. Eventually, I got an email saying that they would look into it. The days were ticking by and I felt that I was living in limbo and the saga was making me Depressed. It was like living in a prison. With no response, I spoke to them again. Predictably, yet more delay. After several more emails, Agoda said that Reddoorz was refusing to do a refund, contradicting the Regional Manager who WAS going to refund me. So, who was telling the truth? Thus, I felt Agoda was extremely unhelpful with extreme delays, very poor communication and customer care. I felt fobbed off and told lies!!! Agoda appears to be only interested in ”The Money” and not the care and interests of the travellers!!!  Were all the delays a strategy to avoid refunding me? Is there any legal redress? I complained to Rita (Regional Manager) but received no reply. A usual corporate strategy for complainants, these days,

A lil bit wide room. Stayed in 4th floor but many mosquito. Clean room and bathroom. B

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Discover 20 reviews of N3 Zainul Arifin Hotel, rated 3.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

N3 Zainul Arifin Hotel Reviews: 20 Verified Reviews Latest 2024 | Trip.com

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