ZakariaRB
October 13, 2023
Let's start by the reception: this is by far the worst reception staff. Most of the receptionists are unhelpful, useless, indifferent to the situation of the guests, cold, impolite and with a fake smile which is disgusting.
Honestly this hotel is one of the worst in jakarta, music so loud in the corridor from 6 am to 11 pm, in fact it's so loud that it woke me up.
Rooms are either run down by time, or the Air-conditioning is not cooling the rooms enough. Price is expensive for the quality of service we got, hoenstly for the same price, other hotels in jakarta offers a much better option, warmer service, welcoming reception, and cleaner rooms.