Name: Aone Hotel
Address: Jl. K.H. Wahid Hasyim No.80 15, RT.15/RW.3, Central Jakarta, Indonesia, Jl. K.H. Wahid Hasyim No.80 15, RT.15/RW.3, Overseas, Indonesia
Rating: 3.6

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Run down and Air conditioning wasn't good

Rooms not clean 
Check in waiting to long

Hotel Nyaman Bersih Mantap 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Great service and room. Room is very big and clean. Service room is great

Lokasi strategis,, check in check out cepat,, kamar bersih,, cuma dilorong agak gelap dan karpet kotor..ac dingin

Strategic location, fast check-in check-out, clean rooms, only the hallways are a bit dark and the carpets are dirty..the ac is cold

Enak dekat pusat kota dan banyak jajanan sepanjang jalan raya

Delicious near the city center and lots of snacks along the highway

早餐差，房間設施一般，入住體驗不好。

The breakfast is poor, the room facilities are average, and the check-in experience is not good.

Suana hotel sangat menyenangkan, dekat dengan Sarinah

Suana hotel is very pleasant, close to Sarinah

Lokasi strategis, makanan enak, kamar bersih dan rapi

Strategic location, good food, clean and tidy rooms

Airport pickup service

Restaurant

24-hour front desk

Luggage storage

Car rental

Swimming Pools

Wi-Fi

Smoking area

Breakfast

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Chinese

Italian

Indonesian

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Deluxe Room

Panoramic Suite Free Airport Pick up

Grand Deluxe Room

They claimed themselves as 4 star but nothing felt like it.  1. We arrived at 2pm something but the room was not ready, it was okay but the front office said they have no idea how long should we wait for the room because the housekeeping said they couldn’t make sure of the timing. As far as I know, all housekeeping in any types of hotel have their own standard cleaning time, so the front office staff just made it up and keep frowning at me. I was also frowning and instead of keeping it professional they also get upset at me, both of them. And I am not exaggerating. The management can check in cctv. Finally they said our room was ready at 3.18pm without bathmat and towels. But it was okay, we just left the hotel without showering because it was too long to wait for the fresh towels and bathmat.  2. The review we read from other guest was true, it’s better to keep the curtain closed because when u open it then u can see the walls have uneven colour  3. Bed sheet are dirty, bathroom dirty, the floor and walls slippery. The towels were ripped. We stayed for 3 nights, I supposed they could give us better because in 3 nights we can notice everything. The slippery part in the bathroom were cleanable but they did not clean them. The toiletries only a couple of toothbrush provided with soap, and liquid body wash and shampoo. Oh and hair dryer attached.  4. The breakfast, not much choices around for a 4 start hotel.  5. On the second day, first breakfast we noticed we had some redness and itching around or body. We thought it was just mosquito bites or food allergies so we went to pharmacy nearby (thank God for that) and bought some medicine just to found out that there were BED BUGS. Amazing for a 4 star hotel.  6. The information board in the elevator was just a printed paper, a bit ripped. So stingy for a 4 star hotel  7. The only thing good about this hotel for me personally were only the FnB STAFFS, HOUSEKEEPING STAFFS, the room was spacious and i enjoy spacious room, location wise well very good, and price was okay. I guess we got what we paid then. Shout out to the hospitality from the FnB and HK team. Unlike the Front Office that supposed to greet us welcomely and nicely, they gave us frowned face and talked to us with bad manner. Again, I was upset because they were only nice for 1 minute and when I asked for the check in time they get upset and talked back at me. They sad “we cannot make sure what time you can check in” “If we say in 30 minutes but still not ready then we will be wrong again” like, are you serious? You guys are the front office but cannot put the right act. And this is a 4 star hotel, at least act like one. Very disappointing experience.

I had a very pleasant experience at this hotel. Good facilities, comfortable, very strategic location in the city center, bedrooms and toilets are very clean, moreover the service is extraordinary perfect. I was served by a staff named Zainal, he gave the impression of being comfortable, friendly and full of smiles. he also answered my questions quickly and helped me well. Maybe for those of you who want to come here, please contact Zainal, I highly recommend

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Discover 41 reviews of Aone Hotel, rated 3.6 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Aone Hotel Reviews: 41 Verified Reviews Latest 2024 | Trip.com

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