Hayam Wuruk St No.35, Kebon Kelapa, Jakarta, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10120, IndonesiaView Hotel Details
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Ibis Jakarta Harmoni Guest Reviews
4/5
Very Good
102 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(102)
Positive reviews(95)
Reviews with photos/video(20)
Friendly owner(15)
Great location(12)
Awesome stay(11)
Negative reviews(7)
Anonymous User
Standard Double Room
Stayed in Oct 2024
Couples
2 review
3.2/5
Posted on Dec 2, 2024
Poor soundproofing, few breakfast options, air conditioning not cold enough
Response from Property: Dear Valued Guest, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one. Sincerely, Teuku Rusiansyah General Manager
Andry Muljono
Standard Twin Room
Stayed in Jul 2024
Business travelers
44 review
4.7/5
Amazing
Posted on Aug 9, 2024
Very small toilet, indeed it's function very well and clean
Response from Property: Dear Mr. Andry Muljono,We very much appreciate your review regarding your stay at ibis Jakarta Harmoni.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one.Sincerely,Teuku RusiansyahGeneral Manager
Boris Yeong
Standard Double Room
Stayed in Aug 2024
Business travelers
7 review
2.2/5
Posted on Sep 7, 2024
It's terrible. Toilet water leaking. Bed too soft, towel and bedsheet.. Etc are dirty with all old dirt marking on it. I can't believe it's under Accor Group management
Response from Property: Dear Mr. Boris Yeong,Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni.I am apologize that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Teuku RusiansyahGeneral Manager
Henry Parulian
Standard Double Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Baguss nyaman
Response from Property: Dear Mr. Henry Parulian, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
ANST
Standard Double Room
Stayed in Nov 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Nice staff, good location and decent breakfast
Response from Property: Dear ANST,We very much appreciate your rating regarding your stay at ibis Jakarta Harmoni.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Teuku RusiansyahGeneral Manager
Guest User
Standard Double Room
Stayed in Feb 2024
Family
5 review
1.2/5
Posted on Mar 24, 2024
Sorry, it was just really terrible. It started with excessive perfume odor in the lobby and the lift. The room cleanness was not adequate. The toilet seats had permanent yellow stains. The curtain didn’t open. I can go on. The location was quiet in a dusty area which I understand has not much to do with the hotel. Breakfast was just not good. The fried was dry like a wood. The sausage wS discolored and hardened too. Just don’t place a few hours old food items, please the kitchen guys. I am saying all this not to badmouth but just to help. Hope the Ibis upper management will do something. Otherwise, it was a killer-negative reputation for me for all Ibis style hotels all around the world. Will not stay again. Just consider if spending $28 a night is more important. I had to book my second night at another hotel in Jakarta which was a great decision and just didn’t bother about refund. Buy comfort and safetyness over budget, guys.
Response from Property: Dear Mr/s. Valued Guest,We very much appreciate your review regarding your stay at ibis Jakarta Harmoni.Kindly accept our sincere apologize for the inconvenience caused. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant than previous one.Sincerely,Teuku RusiansyahGeneral Manager
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
57 review
4.0/5
Very Good
Posted on Jul 29, 2024
Clean hotel next 24 hours Macdonald restaurant. Many hotels in this area
Response from Property: Dear Valued Guest, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
Vorobeva
Standard Double Room
Stayed in Nov 2023
Solo travelers
15 review
4.7/5
Amazing
Posted on Jan 2, 2024
Good budget hotel. Soft comfortable bed, rather clean, good service. All staffs are cheerful smiling and helpful. Breakfast buffet is mostly of local cuisine, but you may find something to eat. Pastry and fruits seemed most tasty to me. Located not far from main tourist attractions, so convenient to go tgere by taxi/indrive/grab. Good value for the money.
Response from Property: Dear Mr/s. Vorobeva,We very much appreciate your rating regarding your stay at ibis Jakarta Harmoni.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Teuku RusiansyahGeneral Manager
masyita nahad
Standard Double Room
Stayed in Dec 2023
Business travelers
84 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Nice stay here with my team. Love the breakfast and the atmosphere here.will repeat!
Response from Property: Dear Mrs. Masyita Nahad,We very much appreciate your review regarding your stay at ibis Jakarta Harmoni.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Teuku RusiansyahGeneral Manager
Hoang
Standard Double Room
Stayed in Mar 2023
Solo travelers
21 review
4.0/5
Very Good
Posted on Apr 14, 2023
Clean and ok hotel. Location is near gambir station but there was a construction nearby so it was difficult to go around. Breakfast wad goo
Response from Property: Dear Mr. Hoang,We very much appreciate your review regarding your stay at ibis Jakarta Harmoni.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Teuku RusiansyahGeneral Manager
Guest User
Standard Double Room
Stayed in Aug 2023
Solo travelers
13 review
4.0/5
Very Good
Posted on Sep 29, 2023
Helpful friendly staff very responsive to requests for assistance. Room where I stayed in was of reasonable adequate size. Location seems a bit isolated from what's going on in the city. Only 2 places to get food, the hotel restaurant and Mcdonald next door. Other places accessible only using public or hired transport.
Response from Property: Dear Valued Guest,We very much appreciate your review regarding your stay at ibis Jakarta Harmoni.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Teuku RusiansyahGeneral Manager
Response from Property: Dear Mr/s. Tri, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one. Sincerely, Teuku Rusiansyah General Manager
Guest User
Standard Double Room
Stayed in Oct 2022
Business travelers
1 review
4.5/5
Great
Posted on Nov 29, 2022
The location is very central and convenient. Friendly staff. Many food places nearby. Room is reasonably priced for a nice and comfortable room. I always stay at Ibis Harmoni when I am in Jakarta.
Response from Property: Dear Valued Guest,We very much appreciate your review regarding your stay at ibis Jakarta Harmoni.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one.Sincerely,Teuku RusiansyahGeneral Manager
Hendry Arianto
Standard Double Room
Stayed in Feb 2022
Travel with friends
1 review
4.2/5
Very Good
Posted on Mar 30, 2022
The hotel is located on perfect location, the middle of City, near the mall and attraction.
The service is really nice and welcome, check in is not wait to longer and the room is homey and clean, but there is only one think should to improve in the future, the room service is not checked the liquid bodysoap on the bathroom. Yesterday i already wet with shower and when i want to use the soap, unfortunately there is empty.
Oh ya btw , thanks for the service and the great experience on this hotel.
Response from Property: Dear Bapak Hendry ARIANTO,We very much appreciate your comments regarding your stay at Ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Teuku RusiansyahGeneral Manager