AYANA Midplaza Jakarta Reviews
AYANA Midplaza Jakarta
Jl. Jenderal Sudirman No.Kav 10-11, RT.10/RW.11, Karet Tengsin, Kecamatan Tanah, Central Jakarta, IndonesiaView Hotel Details
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AYANA Midplaza Jakarta Guest Reviews
4.4/5
Very Good
40 review
Verified reviewsLocation4.3
Amenities4.3
Service4.2
Cleanliness4.7
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All Reviews(40)
Positive reviews(40)
Reviews with photos/video(4)
Awesome stay(13)
Great service(6)
Guest User
Deluxe Room
Stayed in Feb 2024
Family
7 review
Posted on May 8, 2024
I was having great time during my stay at Ayana, the hotel was under renovation a bit but we still be able to enjoy the facilities at the hotel.
They upgrade my room to studio suite which much bigger than my orginal booked room.
The hotel has heater on the toilet bowl.
Thank you Ayana.
Just little note for muslim guess that Ayana buffet breakfast serve pork station at the corner of the restaurant, i was not aware until my last day.
Response from Property: Dear Valuable Guest, Thank you for your kind review of our hotel. We are happy to learn that you have enjoyable stay with us and it is always rewarding to hear a positive feedback from our guest. We do hope to have the opportunity to welcome you back in the near future. Warmest Regards, Customer Care
Guest User
Deluxe Room
Stayed in May 2024
Business travelers
11 review
Outstanding
Posted on May 22, 2024
It was perfect. Food was good. Libby has a lot of searing area.
Response from Property: Dear Valuable Guest, Thank you for your time to share your experience in AYANA Midplaza, JAKARTA. We are so pleased that you enjoyed your time with us Do hope to welcome you back to our hotel in the near future. Warmest Regards, Customer Care.
Guest User
Deluxe Room
Stayed in Jul 2023
Business travelers
1 review
Posted on Aug 3, 2023
Pleasant stay. Good location for my meeting.
Response from Property: Dear Guest, Thank you for having stayed at AYANA Jakarta and I am so pleased that you enjoyed your time with us.Warmest Regards, Customer Care.
Guest User
Premier Room
Stayed in Nov 2023
Friends
1 review
Outstanding
Posted on Nov 2, 2023
Bery very very good
Response from Property: Dear Valuable Guest, Thank you for your kind review towards AYANA Midplaza, JAKARTA. We do really appreciate your time to share your rating on your stay experience. Again thank you, and hope to see you in the near future. Warmest Regards, Customer Care
Guest User
Premier Room
Stayed in Oct 2022
Family
1 review
Very Good
Posted on Oct 3, 2022
Friendly staff, facilities were clean!
Response from Property: Dear Valuable Guest, Thank you for your kind review of our hotel. We are happy to learn that you have enjoyable stay with us and it is always rewarding to hear a positive feedback from our guest. We do hope to have the opportunity to welcome you back in the near future. Warmest Regards, Customer Care
Calvinita
Deluxe Room
Stayed in Nov 2021
Couples
4 review
Outstanding
Posted on Dec 21, 2021
Definitely my favorite hotel! Great service, been around for a while but it’s still very well-maintained, already been refurbished too, love the new modern look of the bedroom. Cozy ambience & awesome amenities. The breakfast is pretty standard, but service & staffs are superb. More restaurants and family mart available downstairs which makes it more convenient.
Response from Property: Dear Valuable Guest, Thank you for taking the time to share your experience at AYANA Midplaza, JAKARTA. It is such a pleasure to know that our facilities and service were exceeding your expectation esp. our Refurbished rooms.We are looking forward to welcoming you back in the near future. Warmest Regards, Customer Care.
Guest User
Deluxe Room
Stayed in May 2022
Couples
1 review
Outstanding
Posted on May 29, 2022
Such a great staycation experiments
Response from Property: Dear Guest, Thank You for choosing AYANA Midplaza Jakarta as your Staycation getaway. Do hope to welcome you back to our hotel in the near future. Warm Regard's, Customer Care
Liangga Putra
Deluxe Room
Stayed in May 2022
Couples
7 review
Outstanding
Posted on May 5, 2022
Perfect for us
Response from Property: Dear Valuable Guest, Thank you for your time to share your experience in AYANA Midplaza, JAKARTA. Do hope to welcome you back to our hotel in the near future. Warm Regard's, Customer Care
Guest User
Premier Room
Stayed in May 2022
Family
1 review
Outstanding
Posted on May 8, 2022
Good good good
Response from Property: Dear Valuable Guest, Thank you for your time to share your experience in AYANA Midplaza, JAKARTA. Do hope to welcome you back to our hotel in the near future.Warm Regard's,Customer Care
Guest User
Deluxe Room
Stayed in May 2024
Couples
15 review
Posted on May 4, 2024
It was a wonderful hotel with a luxurious feel and a clean feeling, but
Perhaps it's because of the national character, some of the receptionists were very unfriendly, so it didn't feel like I was staying at a luxury hotel.
I ended up being charged over 20,000 yen in Japanese yen when I sent two days' worth of clothes to the dry cleaners, so please be careful.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest, Thank you for taking the time to share your experience at AYANA Midplaza, JAKARTA , Speaking about your feedback, we will convey your concern to the related department for evaluation. Thank you for bringing this to our attention because guest satisfaction is our main priority. Once again, thank you for sharing your fantastic experience. We're looking forward to welcoming you back in the near future. Warmest Regards, Customer Care.
Guest User
Deluxe Room
Stayed in Mar 2024
Family
3 review
Outstanding
Posted on Mar 23, 2024
The breakfast is rich and the service is very good. There is a supermarket downstairs which is very convenient.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest, Thank you for your time to share your experience in AYANA Midplaza, JAKARTA. We are so pleased that you enjoyed your time with us. Do hope to welcome you back to our hotel in the near future. Warmest Regards, Customer Care.
Fajar
Deluxe Room
Stayed in Jul 2023
Family
1 review
Posted on Jul 2, 2023
23 o'clock when checking in, still waiting for the room to be cleaned... waiting 30 minutes, still not finished yet
Original TextTranslated by Google
Response from Property: Dear Fajar T, Thank you for the review. We appreciate your taking the time to leave a comment.We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. We hope there will be another chance to welcome you back to our hotel, to ensure you a much improved and flawless experience.Regards,Customer Care
Minminbateer
Premier Room
Stayed in May 2023
Business travelers
2 review
Outstanding
Posted on Jun 30, 2023
I stayed for five days on a business trip. The room is big enough and the location is suitable. It's not too far to go anywhere by taxi. The service response is also fast, and the ladies at the front desk are very enthusiastic. Good breakfast options
The spa is very recommended, there is a discount for going there during the day, and it is not too expensive in the hotel.
Original TextTranslated by Google
Response from Property: Dear Minminbateer, Thank you for taking the time to share your experience at AYANA Midplaza, JAKARTA. It is such a pleasure to know that our facilities to include SPA and Breakfast food options were exceeding your expectation. We are indeed delighted to receive your kind feedback and praise for our team members service delivery. We're looking forward to welcoming you back in the near future. Warmest Regards, Customer Care.
Anonymous User
Deluxe Room
Stayed in May 2023
Business travelers
30 review
Great
Posted on May 12, 2023
Stayed at Ayana in the middle of the night, the service is acceptable, the facilities are first-class, the bed is very comfortable, it is surrounded by residential areas, relatively safe
Original TextTranslated by Google
Response from Property: Dear Valuable Guest, Thank you for your kind review towards AYANA Midplaza, JAKARTA. We do really appreciate your time to share your rating on your stay experience. Again thank you, and hope to see you in the near future. Warmest Regards, Customer Care
Roger666
Deluxe Room
Stayed in Oct 2023
Couples
19 review
Outstanding
Posted on Oct 27, 2023
There has always been a problem with the socket being out of power! The room I stayed in this time has finally improved. I hope this problem can be completely solved in the future. The daily desserts in the room are all coconut. I hope there will be more different snacks.
Original TextTranslated by Google
Response from Property: Dear Roger666, Thank you for taking the time to share your experience at AYANA Midplaza, JAKARTA. It is such a pleasure to have you back as our guest. Speaking about your feedback, we really noted about it. Thank you for bringing this to our attention, your feedback is precious to us, because guest satisfaction is our main priority. Once again, thank you for sharing your fantastic experience. We're looking forward to welcoming you back in the near future. Warmest Regards, Customer Care.