Mövenpick Hotel Jakarta City Centre

My stay in this hotel was pleasant. Service is impeccable. The room is comfortable, clean and nicely designed. Breakfast is varied and delicious, and served in a beautiful environment. I’ll definitely come back here next time I have to stay in Jakarta.

The hotel was clean, friendly staffs. Bed and pillows are comfortable. If you want to go to Mengteng, need to take taxi. Cannot walk

My recent stay at the Movenpick Hotel Jakarta was extremely disappointing. The overall customer service was far below expectations, with many staff members struggling to understand even basic English. This led to multiple miscommunications and a frustrating experience overall. The in-house restaurant staff were particularly rude and unprofessional. I was asked to pay for my order upfront, only to be ignored afterwards. Despite repeated follow-ups, I had to wait 45 minutes just to receive my change without ever receiving the food I paid for. This issue was initially reported to hotel management but was completely disregarded until it was raised a second time, which is unacceptable for any hotel, let alone one under the Movenpick brand. If you're looking for a relaxing and stress-free stay, I strongly recommend avoiding this hotel due to its sub-standard service and lack of accountability.

Amazing hotel staying experience.. will book for next trip... =)

Located in Central Jakarta…close by to all places. Breakfast was excellent. The staff at the hotel was wonderful and very helpful. Would highly recommend staying here.

The staff was excellent, especially the hospitality staff. Very friendly and warm - hard to fake. The dining options were impressive. The website did mention a pool bar but that isn't open - no reason given.