Ashley Tugu Tani Menteng Reviews
Ashley Tugu Tani Menteng
Jl. K.H. Wahid Hasyim No.4 2, RT.2/RW.7, Kb. Sirih, Tanah Abang, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10340, IndonesiaView Hotel Details
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Ashley Tugu Tani Menteng Guest Reviews
4.5/5
Great
19 review
Verified reviewsLocation4.5
Amenities4.6
Service4.4
Cleanliness4.7
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All reviews(19)
Positive reviews(19)
Reviews with photos/video(7)
Awesome stay(10)
Awesome rooms(7)
Clean and tidy(4)
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
1 review
Great
Posted on Sep 18, 2024
Thanks for simple decor I really enjoyed staying at this hotel, the design of the hotel is quite good with a London theme, the rooms are quite clean, there is no view on the sixth floor and there is not much of a menu for breakfast but it's okay, quite satisfied, thank you for your service🫶🏻
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We have heard your feedback about our room in 6th floor and certainly have taken it into our system so that whenever you come back to stay with us, our Front Office team can give you the best room available. Please reach our Front Office for the surprise!In regard to breakfast, we strive to prepare the best outcome for our guest and we do apologize if it did not meet your expectation at the first place. Certainly, this is a good point for us to improve further.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Anonymous User
Superior Queen Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on Jul 22, 2024
Overall, I had a great experience with the Ashley Tugu Tani, staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Bagus
Superior Twin Room
Stayed in May 2024
Travel with friends
26 review
Outstanding
Posted on May 25, 2024
Hotel is not too big but all facilities is there, and we got 1 hour free tennis court.
Response from Property: Dear Bagus,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
3 review
Outstanding
Posted on May 9, 2024
Professional & friendly staffs
Great breakfast
Comfortable room
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Superior Twin Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on Jun 4, 2024
SUCH A BEAUTIFUL SPACE. the front desk, service crew, everything was so nice. service was great as well.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality. Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Elly Powell
Skyline View Queen
Stayed in May 2024
Couples
3 review
Outstanding
Posted on Jun 27, 2024
Clean and modern hotel close by to the large malls in Jakarta! The pool area and gym were great. The laundry room is such a good addition too!
Response from Property: Dear Elly Powell,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 30, 2024
hotel with a strategic location, very close to Gambir Station and Monas. The hotel facilities are also very complete, I really like their facilities, especially the tennis court, at a reasonable price but being able to use the tennis facilities is certainly an attraction for me.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
7 review
Posted on Jun 8, 2024
Brand new hotel, room very big and well appointed altough no bathrobe avalaible. Breakfast buffett very bad selection and low quality. Service very bad, arriving at 0100 am after exausted 18 hours flights and got rooms at 0230 am, because cant figure out our reservation made weeks in advance, unacceptable.
Response from Property: Dear Valued Guest,Thank you for taking the time to complete our online Guest satisfaction survey.We noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, we offer you our deepest apologies for having failed to give you the service all our guests expect. Valued Guest, we are truly apologizing for any discomfort caused to you and we earnestly hope this inopportune experience will not tarnish your trust in our Hotel.Thank you and best Regards,Levie Raymon MichaelHotelManager
Samuel2015
Executive Queen
Stayed in May 2024
Business travelers
9 review
Very Good
Posted on May 19, 2024
The room decoration is quite retro, and there is also a swimming pool, tennis court and gym.
Arrived at the hotel at 6pm and it was not cleaned yet. Checked in after dinner. Criticism
The grilled beef ribs tasted good👍
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to complete our online Guest satisfaction survey. We noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, we offer you our deepest apologies for having failed to give you the service all our guests expect. Our Valued Guest, we are truly apologizing for any discomfort caused to you and we earnestly hope this inopportune experience will not tarnish your trust in our Hotel. Thank you and best Regards, Levie Raymon MichaelHotel Manager
Rizal surya
Superior Twin Room
Stayed in May 2024
Business travelers
13 review
Amazing
Posted on May 19, 2024
the hotel is new and clean but access to the hotel is difficult due to traffic jams
Original TextTranslated by Google
Response from Property: Dear Drg. Muhammad Rizal Surya, Warm Greetings from Ashley Tugu Tani Menteng! Thank you for taking the time to share your experience of staying at Ashley Tugu Tani Menteng! It is an honor for our team to be able to provide the best quality service and facilities for you. Once again we thank you for your trust in our Hotel and we look forward to welcoming you in the future. Warm Regards, Levie Raymon MichaelHotel Manager
evamssn
Superior Queen Room
Stayed in Sep 2024
Travel with friends
3 review
Outstanding
Posted on Sep 25, 2024
Very friendly staff, clean rooms, nice hotel with swimming pool and gym.
Original TextTranslated by Google
Response from Property: Dear evamssn,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Superior Queen Room
Stayed in Jun 2024
Business travelers
12 review
Very Good
Posted on Jun 17, 2024
Very good value for money, but the location is inconvenient and the driver can easily go wrong.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Fernanda
Family Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 23, 2024
The hotel is recommended, the service is also okay, the facilities are also complete, there is a laundry area and it's kids friendly, it's really comfortable, but the only thing lacking is the address on Grab or Gojek, there's no time to get lost yet
Original TextTranslated by Google
Response from Property: Dear Fernanda, Warm Greetings from Ashley Tugu Tani Menteng! Thank you for taking the time to share your experience of staying at Ashley Tugu Tani Menteng! It is an honor for our team to be able to provide the best quality service and facilities for you. Once again we thank you for your trust in our Hotel and we look forward to welcoming you in the future. Warm Regards, Levie Raymon MichaelHotel Manager
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on Jun 14, 2024
I attended an exhibition and booked it for my colleagues. They said the environment was quite nice and the location was good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality. Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Deluxe Queen Room
Stayed in May 2024
Business travelers
3 review
Very Good
Posted on May 18, 2024
The hotel is relatively new, the decoration smell is quite strong, there are no windows, only floor-to-ceiling glass. The hotel decoration uses a lot of metal, so there will be noise at night. The breakfast variety is very limited. It is a hotel where I gave up eating breakfast.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to complete our online Guest satisfaction survey.We noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, we offer you our deepest apologies for having failed to give you the service all our guests expect. Our Valued Guest, we are truly apologizing for any discomfort caused to you and we earnestly hope this inopportune experience will not tarnish your trust in our Hotel.Thank you and best Regards,Levie Raymon MichaelHotel Manager