Pan Pacific Jakarta Reviews

Response from Property: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for your heartwarming review. We are truly delighted to hear that our team provided you with exceptional service, from their kindness and helpfulness to assisting you at the front desk during your travels. It’s wonderful to know that you enjoyed your upgraded room and the breathtaking city views.Your strong recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay.Sincerely Yours,Sjefke JansenComplex General Manager

Response from Property: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for your wonderful review. We are thrilled to hear that you had an amazing stay and appreciated our modern facilities, pristine rooms, and high-quality amenities. It’s also great to know that you enjoyed a peaceful and restful night, as well as our prime location.We truly appreciate your kind words and are delighted to know that you plan to stay with us again. We look forward to welcoming you back for another exceptional experience!Sincerely Yours,Sjefke JansenComplex General Manager

Response from Property: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed our hospitality, stunning views, elegant interiors, and the warm service provided by our team. Ensuring a memorable and comfortable stay for our guests is always our top priority.We appreciate your feedback regarding transportation accessibility and understand the importance of a seamless travel experience. We will explore ways to improve this for our guests in the future.We look forward to welcoming you back for another wonderful stay!Sincerely Yours,Sjefke JansenComplex General Manager

Response from Property: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for choosing to celebrate such a special occasion with us! We are thrilled to hear that you felt warmly welcomed and that our team made your birthday celebration a memorable one. It’s wonderful to know that you enjoyed the exclusive experience at the Pacific Club and that our breakfast continues to impress.We truly appreciate your kind words and look forward to welcoming you back for more exceptional moments in the future!Sincerely Yours,Sjefke JansenComplex General Manager

Response from Property: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for taking the time to share your thoughtful feedback. We are truly pleased to hear that you found our cleanliness standards impeccable, as we take great pride in ensuring a pristine and comfortable environment for our guests. It is also wonderful to know that our team’s warm hospitality and your dining experience added to your overall satisfaction.We appreciate your kind words about our amenities, especially the shampoo. While it is not currently available for purchase, we will certainly share your suggestion with our management team for future consideration.Your feedback is invaluable to us, and we look forward to the pleasure of welcoming you back for another seamless and enjoyable stay.Sincerely Yours,Sjefke JansenComplex General Manager

Response from Property: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you so much for your wonderful review! We are truly delighted to hear that your experience with us was exceptional. We're thrilled that you enjoyed the spacious room, comfortable bed, and breathtaking views from the 88th floor. It’s also great to know that you found our location convenient and the breakfast offerings to your liking.Our team will be overjoyed to hear that their service made such a positive impact on your stay. We truly appreciate your kind words about our staff—they work hard to create memorable experiences for each of our guests.It would be our pleasure to welcome you back on your next visit to Jakarta, and we look forward to ensuring another unforgettable stay.Sincerely Yours,Sjefke JansenComplex General Manager.

Response from Property: Dear Hung Seng,Warm greetings from Pan Pacific Hotel Jakarta!Thank you for your kind feedback. We are delighted to hear that your stay with us was enjoyable. Providing exceptional service and a comfortable experience remains our utmost priority, and it is always rewarding to know when we have met our guests' expectations. We look forward to the opportunity of welcoming you back for another outstanding stay in the future.Sincerely Yours,Sjefke JansenComplex General Manager.

Response from Property: Dear Ahmad Ahzwad,Greetings from Pan Pacific Hotel Jakarta!Thank you for sharing your experience. We are delighted to hear that you enjoyed our prime location, the variety of breakfast options, and the attentive service provided by our team. It’s great to know that the views from the 90th floor made your stay even more memorable.We look forward to welcoming you back for another exceptional stay.Sincerely Yours,Sjefke JansenComplex General Manager.

Response from Property: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for your wonderful feedback. We are so pleased to hear that you enjoyed our great location, the cleanliness of our rooms, and the variety of breakfast options. It’s also heartening to know that our team’s friendly service made your stay even more enjoyable.We look forward to welcoming you back for another memorable experience.Sincerely Yours,Sjefke JansenComplex General Manager.

Response from Property: Dear D4HL14,Warmest greetings from Pan Pacific Jakarta!Thank you for taking the time to share your delightful experience with us. We are truly thrilled to hear that you enjoyed your stay at our newly opened hotel and that our service, along with the comfort and tranquility of our guest rooms, exceeded your expectations.It’s also wonderful to know that our fully equipped gym enhanced your workout experience.At Pan Pacific Jakarta, we are committed to delivering exceptional service and creating unforgettable moments for our guests. We are grateful to learn that our staff successfully fulfilled this commitment during your stay.Once again, thank you for choosing Pan Pacific Jakarta. We eagerly look forward to welcoming you back soon for another remarkable experience!Sincerely Yours,Sjefke JansenComplex General Manager

Response from Property: Dear Valued Guest,Greetings from Pan Pacific Jakarta!Thank you for taking the time to share your feedback about your recent stay with us. We are truly delighted to hear that you had a wonderful overall experience and that you appreciated the quality of our breakfast and amenities. It brings us joy to know that you enjoyed the inviting atmosphere and cleanliness of our hotel.We sincerely apologize for the issue with the bed sheets. Please know that your comfort is our top priority, and we are glad our team was able to respond promptly to address your concerns.Your recommendation means a lot to us! We can’t wait to welcome you back for another memorable stay filled with exceptional service and comfort.Sincerely Yours,Sjefke JansenComplex General Manager

Response from Property: Dear Valued Guest,Greetings from Pan Pacific Jakarta!Thank you for your feedback. We are pleased to hear that you enjoyed the stunning views from our hotel and found it well-suited for business travelers. We strive to provide a comfortable and convenient experience for all our guests, and it's great to know that our location and amenities met your needs.We look forward to welcoming you back for another enjoyable stay.Sincerely Yours,Sjefke JansenComplex General Manager.

Response from Property: Dear Anitacai,Greetings from Pan Pacific Hotel Jakarta!Thank you for your 5-star rating! We are delighted to know that you had a great experience with us. We look forward to welcoming you back soon for another outstanding stay.Sincerely Yours,Sjefke JansenComplex General Manager.

Response from Property: Dear Ayman Morad,Greetings from Pan Pacific Hotel Jakarta!Thank you for your wonderful feedback. We are truly delighted to know that our warm hospitality, delectable cuisine, and breathtaking views made your stay so enjoyable. Your kind words inspire us to continue delivering memorable experiences for all our guests.We look forward to the pleasure of welcoming you back for yet another exceptional and unforgettable visit.Sincerely Yours,Sjefke JansenComplex General Manager.