Center District Hotels with Airport pickup service

Whist I understand the hotel had recently had a refurb my room (515) was very dated. The bathroom tiles, wood in the bedroom, internal doors and curtains were poor. Worst was the shower cubicle which was a tiny square old-fashioned cubicle with a corner door and a large step to get into. The tray showed signs of age with cracks/marks in the surface. The drainage from the shower was very poor so you stood in water for all of your shower. It rained heavily when we were there and the shower drain made really loud noises of gurgling water during heavy rain which woke me up at night. The door to the bathroom opened inwards making it hard to get in and out of and the door to the room opened out into the corridor which seemed strange. On the positive side the water pressure and bed linens were excellent. The breakfast was also excellent.

The hotel is very convenient for the Old Town, Triple Bridge etc. Our room was large, modern and very clean. The staff were very friendly. The only let down was breakfast - it was a la carte with next to nothing available for self service. You couldn’t even help yourself to coffee or orange juice. For cereal there was only cornflakes. No other cereals, toast, yoghurt etc were available. The service was very slow, it was 20 minutes before our hot drinks and juice arrived and over half an hour for food. The food presentation was ridiculously over fussy - a la carte is not required for breakfast when people often have a fixed schedule (eg airport or day trip departure) and want to be able to self serve and go. If we’d had to leave at a specific time for a flight etc, we’d have had to walk out without any breakfast. It looked to be totally unsuitable for the families with young children we saw. It’s a pity as we’ve stayed at this hotel a number of times over the years when breakfast was a mixture of self service and ordering and it was perfectly good as it was

I was a little nervous about this hotel after reading some of the reviews. We were in Ljubliana for our honeymoon so it was important that things went well. I have to say we were delighted with our room - a huge suite on the ground floor with massive rooms. Lovely bathroom and the shower worked well. We had robes and decent towels. Tea & coffee making facilities, a tiny kitchen even! The hotel appeared to only have one member of staff on at any given time which just seemed slightly odd to me, but all the staff we encountered were lovely and so helpful. Breakfast was fine but a little sparse. The location of the hotel is amazing - right in the heart of the old town and university quarter, and very close to the river and all the restaurants and bars. We did have a car and it was ridiculously expensive to park for 2 days but it was really convenient so we didn't quibble. I had been told of the charge in advance so it didn't come as a shock. Would we stay again...probably, if we could guarantee the lovely big suite again!

Exceptional stay at Hotel Heritage. Very clean rooms and bathrooms. Delightful welcome with coffee and beer. Breakfast was very satisfying with custom coffee orders. We first had a very large room with a view of the Ljubjlana Castle and then stayed again in a smaller but very adequate room. The hotel staff is very cordial and extremely helpful. Recommended a couple of excellent restaurants. The concierge also provided us with breakfast the night before our 4:30 am departure the next morning. It is a short walk from the vehicle drop off location. And you can order a ”cavalier” to transport you and your luggage to the vehicle access location when you leave. I would definitely stay here again.

Simply the best hotel experience I could imagine. Not only is the location perfect, and the rooms comfortable and very clean, but there is a gorgeous rooftop pool and deck and a fabulous restaurant downstairs. In the price of the room is an over the top breakfast (in USA standards at least). We couldn’t believe we got a sit down breakfast with a waiter with the price of the room. It was quite the treat. On top of the amenities, we were in a bit of a sticky situation and the front desk staff helped us through it all. They were so kind and friendly and we felt completely taken care of. I can’t say enough good things about this hotel and the people who work there. Top notch!

well. It will arrive before 9 pm. On the side of a restaurant, the local dishes are super good and you can get a 10% discount.

Had a nice stay at this hotel but the hotel has some issues. Biggest one of them being parking and carrying luggage to the hotel as there is no way you can park closer to the hotel. On top of it, its a cobbled street. Say goodbye to you bag wheelies… Secondly, being a 4star property, i would atleast expect a 24hr reception desk. Had a call from trip.com office regarding my eta to the hotel as they would close the reception desk after 10pm and we wouldnt be able to check-in if there is no staff. Thankfully staff stayed late as our flight was super delayed (Perfect easyjet moment) and checked us in before we could head out and get dinner which was past 10:45pm and almost none of the restaurants were serving dinner. So much for the first magical evening in Ljubljana!!!! Thirdly, there is no lift being an old building which is self explanatory, but travellers with heavy luggage should be warned in advance. Fourthly, as for the breakfast we expected a proper coffee from a 4star property, but instead there is only a small coffee machine which dispenses coffee on button press. Guys the coffee isnt nice. I would rather head downstairs to the main street with plenty of cafes around. Breakfast itself is just standard, nothing whao. For hot breakfast there is only one option - eggs (served 4 ways) wasnt great, wasnt bad! Now for the good part, hotel is nicely decorated, clean, rooms are spacious, coffee machine and kettle inside the room. Clean towels, Comfy beds! A complimentary bubbly waiting for you in the fridge, somehow they knew you are exhausted from carrying your bags from the end of the street to the hotel and upstairs!!! 😫 3.5 stars.

A stay at Tromostovje apartments places you in the heart of Ljubljana, steps from Cankerjevo Nabrezje and Triple Bridge. This hotel is 0.1 mi (0.1 km) from Hauptman House and 0.1 mi (0.1 km) from Preseren Square.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Full breakfasts are served on weekdays from 7:30 AM to 11:00 AM for a fee.Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).Make yourself at home in one of the 3 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a Select Comfort bed. 100-cm flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.

The room is good, clean and quite, no air-condition though, hence late afternoon warmth is an issue. Although it cools down at night during mid-May season. Bathroom has a tub, however it's narrow with curtain on the edge, hence it's hard to turn around when in shower. Breakfast is great. For one night stay, overall it's good place to stay.

Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.