Galeria Rooms

Nice and clean.

No customer service! Bed 12”off floor. Never in 50 yrs of travel have I seen such a low bed. Husband has leg issues but works best he can. Receptionist, Ennis, tried hard to help us and added an air mattress on top of the bed. We agreed to give it a try but husband ended night in chair. Horrible night, terribly uncomfortable. We always try to book at local hotels to support the economy but we were forced to move for the next 4 nights. We booked on line at no refund according to Manager and she refused refund for unused nights. No budging on ‘rule’. Also you need to know that this “Rooms” are only on second level of building shared with offices and apartments with a dark old dingy access stair, no elevator. Bedding and towels need updating as well. Price for area seems midrange but accommodations definitely on cheap side Would not recommend. Please note receptionist Ennis tried hard and was courteous.

The pillows are the LEAST fluffiest I've ever had. No joking btw. What we slept on can't be called a pillow and even the bed. As a hotel, you have only one job: providing a comfortable sleep and proper shower to your guest. And Gloria failed in both. Shower head was broken, the bed is hilariously uncomfortable and pillows are in the size of 'non-existence'. We stayed 9 nights and no cleaning is provided to the room during our stay. They have 'cleaning only once in two days' policy which is totally fine. But I suppose the cleaners only come in the early morning and if you are in the room, you miss your opportunity for the rest of your stay. It is like a game I would say. Okay just to be fair, location is perfect. You are in city center and bus station 12 min walk which makes everything easier. And second point to be fair, the ladies in reception was always kind and helpful. That's all.

Excellent location in walking distance to the lovely downtown area of Ljubljana. The room had everything one may need for a few day visit and the price was quite affordable. I loved walking town and visiting the castle. I also enjoyed a day of guided fishing with Jure from Cotic fly fishing. I’d highly recommend him.

The hotel was basically several rooms on one floor in an old building. Facilities in the room didn't work well and sometimes no one was in the reception area. The only highlight is the good location within walking distance of the city center.