This is not a hotel, it's been converted into apar**ents. There is no one there if you have issues. We were able to get into room, but it wasn't the room we'd requested. We reserved a 2 bed room and only had one full size bed. There was no top sheet on bed, no soap in bathroom at all, and barely a partial roll of toliet paper. Our door didn't shut properly because it didn't have a striker plate. The general condition of facility was poor with peeling wall paper and very worn carpet. It was inexpensive and if we'd been able to get needs met I'd say it was fine for price, however not being able to get a roll of toliet paper or having the reserved number of beds makes it to difficult to recommend to anyone.