Tsai Hotel and Residences
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Tsai Hotel and Residences

Renovated in 2024
11 Wilson St, 6000 Cebu City, Cebu, Central Visayas, Philippines
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hotel overview picture
Last booked 22 hrs ago
Highlights
Comfy rooms
Free parking
Ideal location
Amenities
Private parkingFree
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public AreasFree
2 Restaurants
Smoking Area
Concierge Service
Express Check-In and Check-Out
All amenities
Property Description
With a stay at Tsai Hotel and Residences in Cebu City (Lahug), you'll be within a 5-minute drive of Waterfront Cebu City Casino and SM City Cebu. This hotel is 1.6 mi (2.6 km) from Ayala Center and 3.2 mi (5.1 km) from Magellan's Cross.
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8.5/10
Very Good
The place is so clean and comfy. The staff is so friendly and accomodating.
All 134 reviews
Surroundings
Airport: Mactan–Cebu International Airport
(12.7 km)
Landmarks: Archdiocesan Shrine of St. Therese of the Child Jesus
(<100m)
Landmarks: TIPSY SUPER CLUB CEBU
(170m)
Landmarks: Tambayan ni Filemon
(210m)
Landmarks: Ken Thai Massage
(290m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

11

Standard Triple Room

1 Single bed and 1 Queen bed
24m² | Floor: 3-6
Has window
Free Wi-Fi
Private bathroom
Refrigerator
Shower
Private toilet
Room Details
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17

Twin Room With Balcony

2 Single bed
21m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Private toilet
Room Details
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Budget Twin Room

2 Single bed
Has window
Free Wi-Fi
Private bathroom
Shower
Private toilet
Shampoo
Room Details
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10

Twin (NO TV)

2 Single bed
21m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Private toilet
Shampoo
Room Details
Check Availability
28

Queen Room With Balcony

1 Queen bed
21m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
20

Suite

Bedroom 1:1 Queen bed and 1 Single bed
35m² | Floor: 3-6
Has window
Free Wi-Fi
Private bathroom
Refrigerator
Shower
Private toilet
Room Details
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Guest Reviews

8.5/10
Very Good
134 reviews
This property hasn't received any negative reviews in the past 7 months.
  • Cleanliness8.7
  • Amenities7.9
  • Location8.9
  • Service8.4
Average for similar properties in Cebu City
Most Mentioned
Review summary
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Location: Most users praised the hotel’s proximity to IT Park, restaurants, shopping malls , and convenience stores, making it ideal for both leisure and business travelers.(based on 30 reviews)
L‍e‍i‍f‍ ‍R‍e‍y
November 9, 2025
You get what you pay for with this hotel. Although some of the appliances are old they still get the job done. The smart tv was a great addition to the room as it allowed us to watch and stream movies and tv shows. The only disappointing part was the internet connection as it wasn't stable and it wasn't fast enough to use reliably if you wanted to work.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 28, 2025
The staff are very helpful. Despite the brown out all through out the hotel, they never stopped assisting us with our needs.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 7, 2025
It's ok
L‍e‍a‍z‍e‍l
September 5, 2025
It’s all good.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 19, 2025
Hi! It was my first time in Tsai hotel and Residences. I can say that the first thing we noticed is the staff (information desk). We have entered the hotel with a happy face since finally after a long ride we arrived, so yeah we exchanged greetings at the front desk asking to confirm our booked room but the staff is not so good in response like no smile at all just talking randomly like asking ID naa I don't feel good talking to her 😐 not like other hotels kakarating lang sa door ang good vibes nila just saying my experience lang naybe from other guests hindi ganito anyways it's not big deal then all in all Tsai Hotel is good, clean and nice👍👍tho sometimes if there's someone talking outside the room you can hear them a little bit siguro pag malakas mga boses. So thank you all Tsai hotel especially kay manong guard (the Tatay look) so kind..
Z‍a‍r‍i‍n‍n‍e‍8‍0
October 27, 2025
The place is so clean and comfy. The staff is so friendly and accomodating.
T‍h‍e‍o‍ ‍S‍t‍a‍n
January 27, 2025
I had the pleasure of staying at the Tsai Hotel and Residences, and it was an experience worth noting. From the moment I arrived, the welcoming staff and seamless check-in process set the tone for a pleasant stay. The location is fantastic, offering proximity to key attractions, dining options, and shopping areas, making it ideal for leisure and business travelers alike. The room was immaculate, with modern furnishings that combined comfort and functionality. The bed was plush and inviting, ensuring a good night's sleep. I particularly appreciated the spacious bathroom and the availability of essential amenities that catered to every need. The Wi-Fi connection was fast and reliable, which was a great plus for staying connected. The hotel's common areas, including the lobby and dining spaces, were well-maintained and exuded a sophisticated yet cozy ambiance. The breakfast selection was varied and delicious, featuring local and international dishes that appealed to all palates. The in-house restaurant staff was attentive and ensured a delightful dining experience. What truly set the Tsai Hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was comfortable and enjoyable, always greeting me with warm smiles and a willingness to assist with any request. While everything was close to perfect, a minor improvement could be enhancing soundproofing in the rooms to block out occasional street noise. Nonetheless, this did not significantly detract from my overall experience. I highly recommend the Tsai Hotel and Residences to anyone visiting the area. It offers excellent value for money, a prime location, and impeccable service that guarantees a memorable stay. I am looking forward to returning on my next trip!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 19, 2025
My stay was good enough. Walking distance from JY Mall which has McDonalds 24/7, which could help for late night cravings. They also have a mini food store in the front desk for soups. This is a good place to stay in if you want to be near IT Park. I did not have any skin issues after so, I think this place is good enough for a budget friendly trip.

Services & Amenities

2 Restaurants
2 Restaurants
Tamp Cafe
Style: A la carte
Business hours: [Mon - Sun] 07:30-22:00
Burrow Lounge
Style: A la carte
Business hours: [Mon - Sun] 10:00-22:00
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Public areas
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–05:00 the next day
Check-out: 00:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of PHP 500.00 (approx. NZD 14.89) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2013
  • Renovated: 2024
  • Number of Rooms: 120
Phone:+63-32-2394001+63-932-1112132
Email:tsaihotel@yahoo.com
With a stay at Tsai Hotel and Residences in Cebu City (Lahug), you'll be within a 5-minute drive of Waterfront Cebu City Casino and SM City Cebu. This hotel is 1.6 mi (2.6 km) from Ayala Center and 3.2 mi (5.1 km) from Magellan's Cross.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Grab a bite at Tazza cafe & Patisserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes.

Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 70 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.

Frequently Asked Questions

What are the check-in and check-out times at Tsai Hotel and Residences?

Check-in at Tsai Hotel and Residences is from 14:00-05:00 and check-out is by 12:00.

Does Tsai Hotel and Residences have a swimming pool?

No, Tsai Hotel and Residences doesn't have a pool.

Are pets allowed at Tsai Hotel and Residences?

No, pets are not allowed at Tsai Hotel and Residences.

Does Tsai Hotel and Residences provide breakfast?

No, Tsai Hotel and Residences does not include breakfast. You can find nearby restaurants and cafés that serve breakfast.

How much does it cost to stay at Tsai Hotel and Residences?

Prices at Tsai Hotel and Residences may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Tsai Hotel and Residences?

The nearest airport is Mactan–Cebu International Airport, just about 35 mins from hotel by car (12.7 km) away.

What is the cancellation policy for Tsai Hotel and Residences?

The cancellation policy for Tsai Hotel and Residences depends on the room type and booking terms.

About This Property

Nearest AirportMactan-Cebu Intl. Airport
Distance to Airport17.11KM
Average Price FromNZD67
Hotel Star Rating2