Meliá Costa Rey

Was a wonderful holiday in this resort, the variety of the food at buffet was very good. The beach is clean and the staff was very polite. The entertainment crew was very lively, especially Carolina, Sheila, Jaris and Angel

Entertainment staff is incredible very entertaining and friendly. Pool is great very comfortable and the beach is beautiful waiter is warm and sand is as white as ever… buffet and ala carts restaurant is great food and helpful staff

Great resort! Food is good we really liked the Cuban restaurant. Beach is beautiful and clean- almost no seaweed. The entertainment is fantastic from Michael Jackson performance to live bands. Andy is such a great entertainer he really knows what’s going on and how to draw in a crowd.

Usually, I am too lazy to leave any review, and I never post bad ones, but this time, the service was terrible — completely terrible — so I am even spending my time to write this. Our vacation was completely spoiled. The staff was unfriendly, and the so-called premium package was not premium at all. At the 24-hour café, the food was awful, ketchup was diluted, and drinks with ice came with only melted leftovers. Most of the staff didn’t speak any English, making communication almost impossible. Only once did we meet a nice young guy who really tried to help and give us a good experience. On top of that, at the time of bookin, the website gave no information that the “privilege/premium” package was adults-only. We booked for two adult, thinking we could simply add our child for a small extra fee. Instead, the front desk said it would cost $200usd per day, and only after we complained they offered $100usd per day — still outrageous, considering a full all-inclusive stay withflights costs about that. In the end, we had to pay an extra $600usd for six days just so our child could stay in a separate area. This is a terrible solution and terrible service. I will make sure that none of my friends or family ever book this plac or travel to this resort in Cuba. It is absolutely not worth the money.

We took this trip for relaxation and the level side was perfect. I loved the beach. No issues in finding shade. But if you want front view you'll have to come early. Had some people not from level side come over and after a few days security kicked them out. Pool has some work to be done with the tiles coming off. But I could care less. I prefer the beach. Food on the levels side is great. It's freshly cooked at the snack bar. You will be waiting a bit. Bugs aren't too bad. We found them bad on our last day in the lobby. Alejandro at the levels lobby bar is amazing and very sweet. Not sure if it's common in cuba but our bed never had a mattress protector or fitted sheet on top of the mattress just a loose sheet. That was the only thing that made me feel uncomfortable. With the sweat of people and obviously the mattress not being washed. Other than that. We'd return for sure but only to the levels side. From what we saw from the other side it was too crowded and chaotic for us.

Got a very good service with those three person. Melia Costa Rey is really a 5 stars resort. Will recommand this resort anytime. Went in august and it was amazing.