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Econo Lodge Castro Valley I-580

Econo Lodge Castro Valley I-580

3/554 Reviews
I had stayed here before and the place and the price were a good fit. This time it was a disaster. Desk person said could not find my res and was not kind in our discussion. I said I would possibly be staying two nights. He accepted my card for one night and gave me a key, that did not work and I had to go to office to get him to come open the door. I was advised numerous times that checkout was 11 AM. I overslept and promptly at 11AM on 9/15 maid knocks on door, I apologized and said as soon as I was dressed I would come to office and make arrangements to stay another night. Promptly at 11:20 there was another knock and without opening the door I asked who was there. No answer but another knock This time I opened the door against my better judgement and there was the female manager and she obviously was not happy with me. All in all I was treated like a vagrant and when I went to the office (after putting my clothes on!) she was extremely rude and dismissive! The discussion escalated until I realized I was confronting a very unbalanced person! Bottom line she refused to make another night's reservation for me and asked me to leave which I promptly did. I would not stay there again for any reason whatsoever!

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