Hotels near The Open University in Wales in Castle

Lauren was amazing - found us a room that we could check into around 7am when our flight was cancelled a couple of hours earlier. Lauren even printed our new boarding passes for us. Lovely staff member. Room was small but fine, no extra pillows were available though. Bathroom shower was lovely - very powerful :) Air con said 18 degrees but I’m not sure it was quite that cool. Location is excellent and great value for money. Again, kudos to Lauren! Remember - no restaurant on site but PLENTY of options on the doorstep!

Everything about this booking experience and stay has been amazing. From the initial queries to checking in, the staff were so incredibly helpful. When we checked in, we were upgraded for free to a much larger room which looked amazing. We paid for breakfast for 2 of the mornings we stayed and were treated to a buffet of all of the usual delicious breakfast options you would expect. Quickly served tea with a smile, all of the staff were friendly, polite and helpful. Each time we interacted with any of the staff, they were nothing but kind and informative, absolutely no complaints about them whatsoever! They really made us feel welcome and special every day. We have already decided we will be coming back soon! The room itself was spacious and comfortable. The room was an Executive Room, with complimentary tea and coffee. Plenty of towels and amenities. The king size bed was so soft we almost didn't get out of bed. The hotel itself is so close to the train station that we were happy to walk. It was also close to so many restaurants and shops so we were never too far from anything. The only downsides I would say is that there was a strange red stain on the curtain rail, which I imagine is hard to clean! Out of everything, that was the only issue we ever came across, quite minor and did not impact our stay.

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Excellent hotel in all aspects. Great location, very clean and comfortable bed. Lovely staff

Just returned from a 3 night stay, was in Cardiff for a family wedding. Have to say the staff were friendly, informative and very accommodating. Wedding was on Friday and the maltsters arms very kindly allowed us to have dinner with them on Saturday night, there was 18 of us!!! Hats off to the chef and kitchen staff for the most amazing food, from starters to desserts and delicious drinks and cocktails 5 stars. We would highly recommend the hotel to anyone. The manager sorry can’t remember your name, was friendly and helpful. Lastly to Ben for his hospitality and professionalism in helping to book us all in on Saturday night, it was a wonderful ending to all of our trip to beautiful Cardiff. Thank you all so much for making this possible, Kindest regards from Bob & Angela Brown

probably the best hotel i’ve stayed in for just going to party! we had a lush time and hotel staff were amazing from start to finish, we felt so welcomed and had an amazing stay at this hotel the rooms are gorgeous and spacious, TV worked perfectly, we had coffee tea and hot chocolate and an ice machine right outside our room- talk about fancy. there was an amazing mirror light in the bathroom which gave out the best lighting! we was on the 11th floor and it was perfect, so quiet and such amazing views i cannot wait to stay here again 🤗

Very good location and everything very good for its price. The only bad thing is that you can't leave your suitcases at the accommodation if you arrive before or leave after.

Best value for money I have had in years. Reception staff were super. Welcoming smiley and so helpful. Room was clean with enough towels and both wall soap dispensers worked. Two phone chargers and the TV worked. Will definitely choose Travelodge again and recommend it to everyone. Travelidge Cardiff will see you again soon.

Excellent location. Spotlessly clean rooms. Certainly a room with a view from floor 14. Fast elevators. All areas clean and tidy. Bed comfortable and big. Staff professional and friendly. Super large TV, plenty of sockets including USB ports. Fab shower/bathroom.

Just got back from a golf and spa weekend as a group of 6. Reception service really good. Room was lovely. Bed was a bit hard for me but partner liked it (personal preference). The men had golf included and us women had the spa included. As far as I know, the lads enjoyed the golf course- preferred the PGA course over the Lake course. They did say it is a long walk especially if you’re older and less able- I would recommend buggies! The spa was lovely, provided with robes, slippers and a towel. We had a 50 min treatment included. I had the facial and back massage which was really relaxing! Bar service was brilliant. Drinks not too pricey unless you want cocktails. On to our 3 course evening meal we had included. You have a set menu if your 3 course meal is included in your package. Fair few things to choose from. The food was lovely- we had the steak which was really good and all cooked to our liking. Cannot fault the food at all, however, the service- although really friendly, it was extremely slow. Our table was at 8.30 and we didn’t leave the restaurant till gone 11.30, this wasn’t down to sitting talking- this was from waiting between each course. We were all so stuffed and as you can imagine wasn’t too pleased eating such a huge meal so late. We had breakfast in the morning which was buffet. The breakfast was spot on, help yourself to full cooked breakfast or continental (yogurts, cereals, pastries)- all yummy. The man who came round offering tea or coffee was really efficient and friendly. You can also help yourself to a selection of juices. Our second day although we weren’t allowed to go in the spa which we initially thought we had included, we could use the leisure facilities (wet facilities) including the pool, sauna, jacuzzi and steam room. We were able to shower after as you get given a towel. Overall we all really enjoyed our weekend!