Hilton Cardiff

about 15mins walk from cardiff central and located opposite cardiff castle. hotel is clean and bed comfy. only downside is that no bottle water is provided and only cans of sparkliing water provided (for hilton member only). hotel located near the city centre where there are many shops and restaurant. one recommended is the Welsh House where the food is awesome and reasonable to try out welsh food. love the cockles rarebit

Staff were very helpful , breakfast is good . Location is in city center everything is convenient. I will consider to stay again in next time when I come back.

Very good hotel

On arrival we were told the room we had booked (castle view) was not available then on closer questioning the room appeared ! In the room the shower gel and conditioner bottles were empty. New ones were sent to the room quickly having requested these from reception. The bathroom extractor fan didn’t work and the bedroom windows were locked closed. The bed was comfy and basic room facilities were adequate. Breakfast was good and checkout was quick. Overall a mediocre experience that could have been improved by a standard room prep and assessment

The hotel is beautiful with a good breakfast, could be much better with the inclusion of basic amenities

Excellent service, clean room and great breakfast selection

We booked to stay at the Hilton for our anniversary celebrations. We love Cardiff and the Hilton is centrally positioned and our stay was very good. We enjoyed using the swimming pool and steam room before leaving.

Hotel design was fine. When asked to come and clean the room 3 times they came late evening and did the bare minimum (didn’t even change some towels that we purposedly left on the floor, bins were not emptied and the toilet was not cleaned). They also didn’t give us the code on reception when we checked in to open the parking gate at night (not only to us but also to other customers). Overall not a great experience

Very clean Receptionist was very friendly Amazing location