Guerrini Hotel

Apart from the kindness and professionalism of the staff, which I really appreciated, and the bathroom linen changed every day, the conditions of the room were poor. We didn't expect a 4-star service, but at least that many details were taken care of in a decent manner. In the room there was no curtain on the window, the bed creaked so much that I couldn't rest at night; in the bathroom there was no soap dish in the shower, the toilet seat was unstable and without the lid, with the risk that something could fall into the toilet. To complete the picture, on the last morning of our stay there was no hot water in the bathroom and we couldn't take a shower.

Very welcoming and friendly staff, who also speak several languages, fantastic breakfast The room was more than adequate with heating or air conditioning The only negative point was the bathroom which was not heated

Third time I've been back, diverted from my usual hotel due to lack of space, after a recommendation to reserve a good room. The first time they gave me a ridiculous room, with a bathroom 2 meters high and a sink positioned in front of the shower with no more than 15 cm of space (I had to wash my face and teeth leaning on the bidet); very cold room with rotten wooden windows, without double glazing; bed with Punic wars mattress and air conditioning that didn't heat the room enough. I slept with the jacket on. Walls peeling and moldy that not even abandoned farmhouses can compare to. The last time was a room with an antediluvian entrance door that doesn't even soundproof the buzz of a fly, floor tiles that rise and in the bathroom a riot of limestone everywhere. Questionable cleanliness of the rooms and TV that doesn't work, naturally I have to go down to reception to be informed, no one to at least notify you at check-in and apologize for the inconvenience (for a person traveling for work it sometimes represents the only company) . Staff without any empathy. I preferred to sleep in the car.

The hotel is pleasant, excellent breakfast, helpful staff, unfortunately the room assigned to us was not welcoming at all, it lacks shelves in the bathroom and to place the essentials for hygiene we had to put everything on the floor. The room has no curtains, the television has never worked and when we pointed this out we were told that if it doesn't work there's nothing I can do about it. Only one bedside table had a lamp, the socket in the bathroom was at such a height that you had to climb onto the bidet to use it. The entrance door to the room probably has a 19th century key and is not very secure, so we didn't leave anything of value like the camera because we weren't sure we'd find it again. We frankly do not recommend this hotel.

We were guests for three nights in this hotel which seems more like a three star than a two. Everyone was very kind, the cleanliness was excellent. I would give special praise to the lady who manages the breakfasts because she has the patience of an elephant. We witnessed how he was able to handle truly hateful and impertinent people with his sweetness. The only flaw is the lack of parking which in Castiglioncello represents a real problem for non-residents.

Room with many defects broken toilet seat clogged sink with no shelves the TV couldn't be seen the phone worked at times rating 10 x the breakfast high quality pastry friendly staff however I wouldn't go back all in an area with paid parking 24 hours a day

The hotel is a 2 star in a quiet and peaceful location, close to the town center and also to the beaches. Welcoming place and staff always available (both Giulio and Edoardo who were at the reception as well as the cleaning girl and the one in charge of breakfast). The strong point is the breakfast: varied both sweet and savory with quality products served at the table (no buffet). The reception works well but the staff is only present at certain times (part of the morning/part of the evening) and can then be reached by cell phone. The rooms are of 2 types: in the renovated part and in the older one, with a fairly significant difference in furnishings and rooms. Cleanliness is good: clean room, clean and soft towels changed daily. The entrance is beautiful with a small garden and tables and chairs also outdoors. Good quality/price ratio. Tip: room in a renovated area, more beautiful and comfortable (especially the doubles).

(August 2018) POSITIVE POINTS - The location - The staff - Comfortable mattress - The welcome - Feeling at home - Beautiful outdoor garden, both front and back (but not very well maintained) - Welcoming entrance with living area - Refrigerator available to customers - Lots of bathrooms inside the structure - Kindness NEGATIVE POINTS - Prices - Small rooms - The tiny bathroom inside the room, we preferred to use the shared bathroom - The sockets not really well anchored to the wall - The sink in the room - Bed which matched each movement

The photos of the hotel do not really reflect the current conditions of the structure, the terrace for breakfast was not accessible, not even the back garden perhaps because it was the end of April. The garden at the entrance was also quite neglected. Clean rooms. Breakfast is full of excellent desserts, very little salty and not buffet style. We took an economy room with balcony and for the price (very low), I would say it was perfect even if small. The girl at the reception was nice and helpful!!