La Panoramica Hotel Reviews

Beautiful Hotel with an exceptional view. I will definitely be back!

Hotel with excellent location… As for the other aspects, quite acceptable!

Very bad room air conditioning not working room very stuffy.

Great advice, good breakfast helpful staff

The hotel is well located and our room overlooked the sea. The staff were very attentive. The construction of the hotel is very beautiful, especially the floor.

Ottimo rapporto qualità prezzo

Hotel is clean. Beds are comfortable. Breakfast is nice, however we showed up at 9.10am this morning and the service was dire. No cups no plates, all put away, staff were obviously not impressed even though breakfast ends at 9.30am. Josie on reception is lovely, she is the saving grace of the place. The dining room closes at 9.30am. That's it until 4pm when the bar opens. Nothing to eat or drink, no facilites at all . Dinner is from 7 pm , there is no food available after 9.30am. Reception can get you a drink if you ask. The walk to town is down a very steep hill for supplies if you can find a store. There is nothing nearby, No shops or restaurants. If you havent hired a car or moped then this is not the place to stay. Taxis very expensive. The Lidos (beaches) are privately owned, you can walk down the hill and along the road to them. You have to pay for entry and a sunbed .£40 for 2 of us. Panoramica has a pool on 2nd floor which is closed .There has been a cleaning machine in it for 2 days and all the chairs and sunbeds have been put away. We are moving hotels tomorrow, I'm not spending another week in the middle of nowhere overlooking the docks. If you don't hire a car or moped then the location is terrible. It's a good base but certainly not a hotel to stay in all day as there is nothing to do, nowhere to sit out or anything. We stayed 3 nights out of our 10 and have moved into a B&B in Castellammare centre.

Horrible mold on bathroom walls peeling walls rain poured in through vent told no other room available water damage on bedroom walls evening staff very rude lousy breakfast the only good thing I can say is front desk morning staff and maid service mopped up rain water quickly after I notified her

The view from the hotel is beautiful, but the room was moldy and musty. The AC barely worked and the air was very stale. Several people in our party were coughing and felt sick after staying one night. We had dinner and breakfast at the hotel - the food was ok, but nothing special. Pros: great view and location Cons: cleanliness.

Excellent hotel, very clean, the breakfast was very complete, eggs, croissant, cereal, cakes, fruits, so on, all well prepared, rooms and bathrooms very clean, all white, good size,good shower.. the recepcionist Giusy was amazing, simpatia, always smiling and ready to help, as well at the restautant Francesco Salvatore such a nice person and willing to serve, smiling, also Alfonso, nice person... our family really enjoyed the stay, the view of the ocean is beatiful, parking lot available, we do recommend it and for sure we would return, these persons made the difference in our stay, congratulations!

"Marco at the reception deserves special recognition for his outstanding service. From the moment I arrived, he greeted me with a warm smile and made the check-in process seamless. Throughout my stay, he consistently displayed a genuine commitment to guest satisfaction, answering any questions I had and offering invaluable local insights. Marco's professionalism and dedication truly enhanced my experience at the hotel. Kudos to such a dedicated member of the team!

Our room had no window. There was mould on the ceiling and once it started raining, water dropped down on the bed. Not acceptable! If all that would not have been the case, I would have been willing to ignore the loud road and shipyard in front of the hotel, as well as the strong chemical stench. Positive - nice staff - Restaurant menu had tasty food

Hotel is very clean and rooms are small but comfortable. Shower stall is very small. Staff are very friendly and helpful . We had one meal as a tour group and it was tasty but not wonderful. Buffet breakfast has a limited selection. View of the Bay of Naples.

The only good thing about this hotel is the view across the bay to Mt Vesuvius. The staff speak very little to no english (or choose not to). The aircon in the rooms is set to 18 degrees and the night staff say its set at the lowest setting. Its barely priducing a mild blow. We asked to sit at the area where we had breakfast for evening meal as were the two Itakian families yet we wete refused and told to eat in the main restaurant. The main meal i got was the Ravioli and when it arrived, i wished I'd went elsewhere. 5 small pieces of ravioli and they charge €5 for a small 250ml bottle of coca cola. We stayed 2 nights and with hindsight shouldve went elsewhere. There was 20 of us in our group and we deparyed at 0630 to go to our next destination. The hotel refused point blank to provide any sort of breakfast prior to our departure as they opened breakfast at 0700. Avoid at all costs.