Guest User
January 31, 2023
I was looking for a quiet restaurant with a nice view, scrolling through the proposals page of The fork I found this place that I already knew. Being a midweek evening through the platform there was the possibility to book with 20% and so I did. As soon as we arrived, reading the menu, we decided to try the tasting itinerary. All very good from appetizer to dessert. Let's get to the point .. at the time of payment on the receipt no type of discount was applied. A little perplexed, I ask the waiter for clarification, who confidently states that on the fork platform the tasting menus are excluded from the discount. I pay, and then out of pure curiosity and to make sure I have misread I go to read the general conditions. As I thought, since it is not the first time I book with the fork, I realize that absolutely nowhere it says that the tasting menus are excluded from the discount. The only thing to be excluded are the drinks, which obviously was already known to me. I call the waiter to my attention by explaining what I had just read, and he knowingly replies by telling me that I was wrong. Then I open the official page with the conditions for applying the discounts and he can't tell me anything. End of the story? I still paid WITHOUT ANY DISCOUNT even though I later proved I was right. Now I wonder .. why do you use platforms from here you don't even know the conditions to be able to join them? Be honest. WHAT A SHAME
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