Best Cascade Hotels with Bars

Discover our selection of Cascade hotels with Bar
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Top rated hotels in Cascade

SpringHill Suites Grand Rapids Airport Southeast

SpringHill Suites Grand Rapids Airport Southeast

4.2/519 Reviews
Terrible management team that is unwilling to allow cancellation without $ cancellation penalty despite my being unable to travel due to sickness with a positive test for Strep throat. Apologized to the hotel for having to change plans and then cancel but was met with disrespectful reaction and was treated very rudely by staff. Called back a couple weeks after noticing the charge on my work credit card and despite politely asking for a refund of the charge, the manager I spoke with was hostile toward me and hung up on me when I asked for the name of the hotel general manager, I was very surprised by the way they handled this situation. This is very poor customer service and shows a lack of respect toward a loyal Marriott customer and Titanium status member. A good business who values customers would make an exception under the circumstances.

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Hotel Information for Traveller

Number of Hotels10
Number of Reviews908
Highest PriceNZD 622
Lowest PriceNZD 93
Average Price (Weekdays)NZD 204
Average Price (Weekends)NZD 233