Guest User
February 9, 2023
I will never stay at this hotel again, if you can call it that. The Martini Hotel is DIRTY, the beds and sheets are FAST, not to mention the stiffness of the mattresses which are comparable to bricks. In addition, the bathroom is noisy without us knowing the reason. The shower shuts off poorly and the water coming out of the shower head leaks out of the shower making the bathroom constantly SOAK, and of course no locks in the bathroom and toilet. In addition, the windows are smaller than those in PRISONS and on top of that, they have a tiny mesh which does not even allow air to pass through. Also, the air conditioning hardly works or works too infrequently, strangely when you return to your room, the air conditioning has mysteriously turned off. Also, the doors close extremely poorly, we can't just close them because otherwise they still open from the outside, so we have to use the room key to close it. Besides, speaking of the room key, it is supposed to allow you to keep your belongings in your room SAFE which was not the case since the housekeepers (who were rarely efficient when they came by) allow themselves to RETURN to your room and STEAL high-value personal belongings that suddenly find themselves on the other side of Naples. So we asked for them to come to our room more. On the other hand, they changed our rooms without first consulting us and moved all our belongings without our consent. Finally, they come and make noise throughout the hallway at 7 a.m. and make the hallway phone ring incessantly. To conclude, I will never set foot in this hotel again, the “3 stars” I still don’t understand how they were obtained. Finally, the manager and staff are UNBEARABLE and CONTEMPTIVE, they don't speak a word of English and are unpleasant. And on the last day, in the middle of the night at 4 a.m., the director came to my room with spare keys to hit my colleague with a cushion. Catastrophic! TO FLEE !!
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