Guest User
July 28, 2023
We stayed for 3 days in this property. The stay itself was peaceful and the staff was very kind and polite, but unfortunately the structure is not up to the category and price. The location is great if you want to explore the surroundings of Trapani by car. The structure is beautiful and very quiet, but once you leave the gate you are in the outskirts of Trapani/Erice, on one side there is the beach but on the other an industrial area. The things that bothered me the most besides the bees and the robes in the breakfast buffet were the additional costs of the pool and beach which among other things are not cleaned properly. Pool towels are subject to a fee (€5 each and with very limited pool access times). The property's private beach is reserved for customers, but if you want to use deckchairs and umbrellas you have to pay an additional €20 per day (excessive also considering the cost of the rooms!). Furthermore, the beach is not clean: in addition to Posidonia and algae (which one could say are left by the sea) there are pieces of plastic, butts and other rubbish, a sign that the beach is not raked properly and daily as befits a structure such. The same goes for the swimming pool where the seagulls (about ten) splash around freely and cleaning is limited to collecting the feathers that float once a day. Would you let your children bathe in us? A real shame that a facility of this level doesn't pay attention to proper cleaning! The rooms have some signs of wear, but minor sins.
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