SpringHill Suites Raleigh Cary

Great stay! Hotel was very clean! Room was spacious and comfortable! Nice breakfast choices! Will definitely return and recommend!

Clean, well appointed room for a reasonable rate with good breakfast. The bar, when open, is decently stocked and was well tended the first night we stayed. Breakfast the second morning was good as far as offerings, but a large, rude group made getting many of the items difficult or impossible. Having more waffle makers, larger chaffing dishes and someone keeping an eye on the chaos of a continental breakfast buffet would go a long way.

Great location, very quiet, wonderful staff. Shower water temperature was loukwarm on the 6th floor.

The cleanliness and roomy suites were great. The Breakfast hot choices were not as appealing as we like. For the first two mornings the decaf coffee was lukewarm. We arrived at breakfast at 7:00 am so I would have expected it to be hot! All in all the rooms were great.

I have found that staff at Springhill Suites are always friendly and attentive. I like the room setup, I can work at the desk without bothering anyone sleeping and there is plenty of space. The one thing I find a need for is a freezer in the refrigerator. I am diabetic and carry insulin which has to be kept cold. The freezer packs have to be refrozen every night. There is plenty of ice which I put in Ziploc freezer bags, but they leak and make a mess in the bag and car

Very clean and well kept. Didn’t like that ice machine didn’t work on floor but other floors did.

Billed twice, while booking I paid in ******* and hotel also charged my credit card 2nd time.

Starting off, I did not like that their app said it was contactless check-in; a code would be sent; & I would use my phone to access my room. I waited all day for a code that never came. Upon arriving at the hotel, I was told none of that was true. Secondly, I called down to the desk to ask for scissors to use for a few minutes. I was told I had to come use them at the desk. This was a huge imposition as I had blisters on the bottom of my feet and need the scissors to cut the shoe insoles I purchased. The older gentleman who was at the desk by the time I got fully dressed and hobbled down to the desk was nice, though. Lastly, when I arrived back to my room the second night, it was the same way I’d left it earlier that morning. Used towels & both trash cans by the door; bed unmade; hair on bathroom floor. No one bothered to come clean my room; discard the trash; or bring more towels/washcloths. The first night I arrived in Raleigh, I stayed in my brother’s room at the Springhill - Raleigh Apex. The decor in his room was a lot nicer and he said his room had been cleaned when he got back. While I would not recommend the Springhill - Cary to anyone who cares about good service, I would recommend Springhill - Raleigh Apex.

The hotel is nice and clean. Staff is friendly. Lots of parking. There are 3 or 4 restaurants within walking distance.