Enyastyle
June 19, 2024
I have traveled almost all over Europe, and this is the first time I have such a bad experience. The front desk and the waiters are very discriminatory against Chinese people. The room and breakfast counter are the worst and the corner, and they find all kinds of reasons to refuse to communicate (I also met several tourists from Shanghai when I checked in, and they had the same experience). The room is like an old house from the 1930s, and the breakfast is said to be award-winning (the reason for booking it in the first place), but it turned out to be worse than any other hotel, and the meat was so old that I couldn't chew it. The most annoying thing is that they didn't take out the garbage even if we stayed there, there were bugs on the floor, and the room was not cleaned at all! ! The staff used all kinds of discriminatory words, and finally we were so angry that we left early after staying for one night.
Praise Ctrip, firmly and seriously praise it, a very responsible company, responsible for coordinating with us to the end, and finally covered the expenses.
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