Hollywood Beach Suite

By far the worst place I have stayed in Cartagena. The very first day when we got the to the hotel and as soon as we walked in the room it felt like we were in an oven. The AC unit wasn’t working and every time we left the room it will turn off. How can that be possible in a city that is always hot!!! The second day the lights kept going out and in the middle of the night and by that turning off the AC again. By the third day and forward there was no water or little water coming out from the showers or sink. Not only that you couldn’t sleep well due to all the music outside the hotel and people screaming and singing like crazy and they have the audacity to post sign saying to be silent as people are trying to sleep. There were music playing and people singing in the next rooms as well way over past midnight. I will never use this place again and I hope others don’t either. They claim in their website that they have DirecTV and other live streams but another lie. On the last day they turned off the lights and water, once that happened the AC once again was turned off making the room hot again. The only good thing was the cleaning staff, other than that everything else was the horrible. The worst of the worst place!!