Hotel Fenix Beach Cartagena
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1 night
1 room, 2 adults, 0 children
All properties in Cartagena
Hotel Fenix Beach Cartagena
Fenix Beach, Tierra Bomba, Provincia de, Cartagena, Bolivar 130015, Colombia
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Highlights
Delicious breakfast
Pets welcome
Lots to doAmenities
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Surfing
Horse Riding
Hiking
Spa
All amenities
Property Description
With a stay at Hotel Fenix Beach Cartagena in Cartagena, you'll be 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach. This beach hotel is within the vicinity of Port of Cartagena and Cartagena de Indias Convention Center.
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8.5/10
Cleanliness8.5
Amenities8.5
Location8.4
Service8.5
All 101 reviews
Surroundings
Airport: Rafael Nunez International Airport
(9.7 km)
Landmarks: Club Kabanna Luxury Beach Club
(370m)
Landmarks: Jamaica Beach
(1.0 km)
Landmarks: Namasté Beach Cartagena
(1.2 km)
Landmarks: Playa De Punta Arena
(1.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Two-Bedroom Family Bungalow
Bedroom 1:1 King bed and 2 Single bed ● Bedroom 2:1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Superior Double Room
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Superior Bungalow
Bedroom 1:1 King bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Presidential Suite, 1 King Bed with Sofa Bed, Sea View
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Standard Bungalow
Bedroom 1:1 King bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
9
Luxury Villa
Bedroom 1:1 King bed ● Living Room:2 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
12
Family Villa
Bedroom 1:1 King bed and 2 Sofa bed ● Bedroom 2:1 King bed ● Living Room:2 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Deluxe Bungalow, Multiple Beds, Garden View, Garden Area
Bedroom 1:1 King bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Casa Deluxe - Casa Playa
Bedroom 1:1 Single bed and 1 Queen bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed ● Bedroom 4:1 King bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
101 reviews
Verified Reviews- Cleanliness8.5
- Amenities8.5
- Location8.4
- Service8.5
Average for similar properties in Cartagena
Guest User
May 18, 2025
Having visited Baru Island, there is no comparison with this corner of Tierra Bomba, which is really expensive for what it is! The quality of the sand is similar to that used for construction, the beach beds and towels are aging, an armada of adopted dogs who accompanied us everywhere, even when swimming, very limited offer in general - I do not recommend!
Cinthia
April 15, 2025
Fenix beach
Fenix me encantó por la amabilidad de sus colaboradores además tiene un spa maravilloso donde pueda descansar con prácticas de Yoga la comida es deliciosa me encanta desayunar frente al mar y lo más chévere fueron sus habitaciones cálidas tranquilas
ilse
April 10, 2025
Lovely place though the beach waters were not transparent like the images. I was really looking forward to my stay but overall was a little disappointed for the price. You have to go by boat so it’s not the place behind a place that you can come and go easily. When I reached out to the hotel via email to get answers, the person responding seems to have no clue. You have to take a boat either at one or five, which means that you spend two hours waiting for check-in And your day kind of gets killed. The first day waiting. Poor service. I could not get a single waiter to take my order despite their being like five people looking at their phones. That same night I had a similar problem and the next day same thing. That was a little surprising because there’s so much staff. Overall, they need to have better training for their people, but it’s a nice place. Lovely woman doing yoga was the most attentive person.. one of the days we had full construction and sound at the beach all day and that was the one day that I had designated not to work— so that was disappointing.
Alba
March 4, 2025
I had the pleasure of visiting the beautiful country of Colombia with my sisters and daughter just this past week needless to say it's absolutely beautiful & colorful!
We stayed at Fenix Beach Cartagena- would like to shout out Wessley he was amazing his customer service was the best received through our stay with that said we had many inconveniences at this location that let us not wanting to return or recommend to anyone.
1. The room we booked was WITH a king size bed in which we did not get in our room.
2. The wait at the airport was so extensive we had to pay for an additional charge of $30,000 pesos ($7.31 USD) per hour our driver waited which that wasn't the problem the issue is once at the hotel and after checking in we owed an additional $5,000 pesos per hour because it was $35k not $30k.
3. The food took 1 1/2- 2 hours to come out, twice they forgot about my food after the long wait the hotel wasn't even busy to say that was an excuse.
4. The boat to the city- boat is on a schedule to and from the city when the times were provided, they didn't mention an additional charge until getting on the boat they stated if we wanted to go to the city, it was a charge per person.
5. We purchased a bottle (off the property) asked for ice and lime since the bottle wasn't purchased there they would provide for a fee of $100,000 pesos ($24.37 USD)
6. Upon checking out they stated we "stained" a towel and charged us $50,000 pesos ($12.19 USD) towel was not stained it was dirty.
tamu
April 2, 2025
I liked thay it was secluded and the beach was there to use at all times. Staff members were all s friendly and helpful.
Kristina
March 24, 2025
Disappointing Stay – Poor Management & Construction Issues
We stayed in Villa 4 and were never informed about construction at Villa 3, right next door. On our first night, hammering continued past 10 PM. I messaged the hotel via WhatsApp, but they never responded. The next night, it happened again, and I had to go to reception before anyone told them to stop.
The next morning at 8 AM, the hammering started again. With three nights left, we asked for a refund for the last two nights, but the hotel refused. The boss denied the noise ever happened, implying I was lying—good thing I recorded it! She also lied to her staff, saying she had spoken to me when she hadn’t.
The outdoor bathroom was covered in dust and paint from next door. The pool was always dirty with leaves, bird droppings, and bugs. At night, bats flew around the pool, feeding on the insects.
The food was overpriced and mediocre, with a limited menu.
The only positive was the staff, especially Jesús, who went above and beyond.
We left early to stay in the city. While we got a small food discount thanks to my audio recording, this was a terrible experience.
I do NOT recommend this place unless major changes are made.
Christiana
March 1, 2025
Perfect for couples for two days max. Its beautiful and staff is extremely attentive. Be warned.. hot water isnt a thing on the island and the location makes it hard to get anywhere.
There are tons of fur friends that makr yhe experience a bit fun.
Oscar
February 26, 2025
Good for a couple nights to relax. Staff is cordial. I had a villa. Wouldn’t recommend it. Pool in the room was not clean.. delivered late. Checkout was confusing / bill unclear if you prepay..
Verified traveler
February 21, 2025
Fantastic suite, not fantastic service.
Our suite was fantastic, with a private pool. Food was decent. The service, especially at the front desk, was pretty horrible. When we checked in there was a woman who didn’t help anyone, and kept rolling her eyes. It took an extra hour to get into our room, and they tried to charge us for transportation we didn’t take. There were a lot of people fighting about their bills upon check out. When we checked out they insisted that we took a bottle of water from the mini bar even though we had pictures to prove that we didn’t. Which left a sour experience. If you come, be very wary of the charges. All that said, I am giving it four stars because of the luxury suite.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Surfing
Off-site
Horse Riding
Hiking
Spa
Additional charge
Massage Room
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Restaurant
Airport drop-off
Additional charge
Multi-Function Room
Wi-Fi in Public Areas
Outdoor swimming pool
Exclusive Beach Area
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Pool with view
Parking
Parking
Transportation
Shuttle Bus Service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Languages Spoken
Spanish
Food & Drink
Bar
Lobby Bar
Room Service
Snack Bar
Health & Wellness
Massage Room
Spa
Additional charge
Kayaking
Public Bath
Sailing
Off-site
Surfing
Off-site
Surfing Lessons
Water Sport Equipment
Diving
Hiking
Horse Riding
Snorkeling
Activities
Exclusive Beach Area
Public Beach
Eco Tours
Beach Umbrella
Nightclub
Public Areas
No Smoking in Public Areas
Garden
Smoking Area
Vending Machine
Facilities for Children
Children's Meals Available
Business Services
Multi-Function Room
Wedding Service
Accessibility
Handrails in Stairways
Safety & Security
First-Aid Kit
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: COP 30,000.00 (approx. NZD 12.29) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 36
With a stay at Hotel Fenix Beach Cartagena in Cartagena, you'll be 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach. This beach hotel is within the vicinity of Port of Cartagena and Cartagena de Indias Convention Center.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite at the hotel's beachfront bar/lounge, which features an ocean view. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the beach bar or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 16 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite at the hotel's beachfront bar/lounge, which features an ocean view. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the beach bar or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 16 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Fenix Beach Cartagena?
The check-in time at Hotel Fenix Beach Cartagena is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Hotel Fenix Beach Cartagena?
What amenities and services does Hotel Fenix Beach Cartagena have?
Hotel Fenix Beach Cartagena has the following amenities and services: Shuttle Bus Service.What amenities and services does Hotel Fenix Beach Cartagena have?
Does Hotel Fenix Beach Cartagena have a swimming pool?
Yes, Hotel Fenix Beach Cartagena has a pool.Does Hotel Fenix Beach Cartagena have a swimming pool?
Are pets allowed at Hotel Fenix Beach Cartagena?
Yes, Hotel Fenix Beach Cartagena is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Hotel Fenix Beach Cartagena?
Does Hotel Fenix Beach Cartagena provide breakfast?
Yes, guests at Hotel Fenix Beach Cartagena can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish. Does Hotel Fenix Beach Cartagena provide breakfast?
How much does it cost to stay at Hotel Fenix Beach Cartagena?
Prices at Hotel Fenix Beach Cartagena are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hotel Fenix Beach Cartagena?
Which airport is closest to Hotel Fenix Beach Cartagena?
Rafael Nunez International Airport is the closest airport to Hotel Fenix Beach Cartagena, and it is straight line distance from hotel: 9.7 km.Which airport is closest to Hotel Fenix Beach Cartagena?
What is the cancellation policy for Hotel Fenix Beach Cartagena?
The cancellation policy for Hotel Fenix Beach Cartagena varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Fenix Beach Cartagena?
About This Property
| Nearest Airport | Rafael Nunez International Airport |
|---|---|
| Distance to Airport | 9.71KM |
| Average Price From | NZD301 |
| Hotel Star Rating | 4 |