Hotel Casa San Agustin

This property was absolutely flawless from beginning to end! If you are a traveler who can appreciate a unique, historic, incredibly designed, beautifully intimate hotel with spectacular facilities (restaurants, bar, spa, tea room) and exceptionally responsive staff, this is your hotel of choice in Cartagena. We chose this hotel to round out two weeks in South America and it was perfect for a bit of shopping, sight-seeing, culture, and exceptional food. We didn’t leave the walled city and spent a lot of time just around the hotel because it was so enjoyable - like you were staying at a friend’s house and not just a hotel. The staff give great area recommendations and really care about your experience while staying there. Can’t say enough good things down to the most comfortable bed and cool bathroom, etc etc. 2-3 nights here would be a delight for even the most sophisticated traveler.

This is probably the most beautiful hotel I have ever stayed in. The hotel and my room (Junior Suite) were amazing. Even better than the pictures. The service was also top notch and memorable. I saved a bit on my lodging expenses in Medellin and Santa Marta to ensure that I could splurge on this hotel in Cartagena. This was the best decision I made. This place was worth every penny.

The hotel was clean, beautiful and the staff was amazing. My only warning would be to those who get a room with balcony windows towards the street because the area gets very lively at night.

The hotel not only did not offer an upgrade on 2 separate rooms, they could not even offer a discount on spa services. Extremely disappointed with this choice over staying at the Sofitel.

My wife and I loved the character of the property and the way the historical integrity had been preserved alongside modern amenities. The decor and design are tasteful, elegant and immaculate. From the moment we arrived, the service and attention to detail were impeccable. The concierge team were helpful, friendly and very professional and the staff in Alma (restaurant) were also exceptional. Overall, we had a wonderful stay during our first trip to Colombia and can’t wait to return to Casa San Agustin. Thanks for making our stay so memorable! Greg and Julie

Hotel is fabulous. Staff was more than accommodating with all of our needs. Our room was amazing. Good soooo good!!

Great place - from the location to the hotel experience. Beautiful, clean, and the employees are the best! 5/5 Stars, i will be back!