Premier Inn Carrickfergus

As a family stayed here for a night on 27-Dec. On positive experiences, the location of the hotel is surrounded with lot of options which is good, the rooms were clean. The only concern was on service. WiFi signal was absolutely zero in the room, mobile data signal was also almost zero in that room (ground floor 14). The person at reception suggested to use internet at restaurant or reception. Internet connection is a basic need inside the room, to leisurely browse for things around or take rest while watching online shows. Not sure why I have to go all the way to reception or restaurant for internet access while paid for my stay!

Overall our experience at this hotel has been great. Almost everything about it was perfect and we will return in the near future. The Bed is super comfortable and the shower is warm and super powerful. Highly recommend booking multiple nights in a row as you don't want to leave.

The hotel is located right on the harbour in Carrickfergus. Great for families, a play area adjoining the restaurant keeping all members of the family happy! Staff were super friendly and helpful throughout. Plenty of car parking and check in and out were very straightforward.

Hotel and stay was perfect until after we checked out and I realised i had left a bag of make up i had just purchased behind on the table under the tv and when we phoned we were told nothing was left behind and the staff were so rude hung up the phone had to call 3 times and same answer every time would recommend you double check everything before you leave very disappointed.

Standard Premier Inn, staff were polite when around the place looked a little run down the bathroom tap wouldn't turn off fully, and the hot water pulsated when in use so getting a shower was hard work without a steady flow we also noticed a sewage smell from time to time not sure if this was inside or outside? when outside i noticed the glasses/cups weren't cleared away from arriving in the morning to returning on the evening the same glasses were still there and the ashtray on the wall was full causing cigarette butts to be left on the floor, great to see window cleaners cleaning the downstairs, however, the upstairs could have done with a wash too, no issues with tea/coffee these were at the reception to take as and when you wanted, missed our breakfast on the Saturday due to not being served until 7 am on weekends and us having a coach trip booked for 7.30 so popped over to Mcdonalds instead, on the whole, a good place to stay with a great view of the castle and harbour

Hotel, staff, rooms, food, parking all great. Would not hesitate to stay here again plus I though very reasonably priced