the Unbound Collection by Hyatt Hotels in Carmel-by-the-Sea

The location was good assuming you had a car but do not rely on public transport. The hotel--motel was clean and well decorated and pool area well kept. The problems started with reception who were not very well informed. Could not give information on bus services and even gave wrong location for the bus stop. Before leaving I wanted to check in to two airlines. One receptionist said no problem but when I went to do it on the day another receptionist said it was against hotels privacy policy??? I then had to find a business centre and pay $40 to do ckeck in. Food / Bar was adequate but not available Sat--Mon. We were there for a week and on two days were advised there would be no room service. On a third day we had to request fresh towels as the room had been missed. I do not think the bed linen was changed during our whole stay. The biggest issue I had was with the finance department. ON settling the final account I decided to pay fully in cash and not use the debit card they had taken on arrival. On return home I found two debits on my card one for £270 which had no relation to any services. The second for £493 which was for the total bill paid for in cash. after telephone calls not responded to and four e-mails I eventually got the accountant to credit the money back a month later. still awaiting a call from Mary the manager to explain why they had taken money from my account without athorisation

Staying at this property is really a very special experience. You are made to feel right at home from the moment you check in. To a person, everyone you encounter is welcoming and committed to making sure you have a wonderful visit. Our room was very cozy and the bathroom, which appeared to have been recently updated, was beautiful. There is a lovely courtyard where we sat in the afternoon relaxing in the sun and listening to the trickling water of the fountain. The bar at night, though small, is still a great place to sit and absorb the ambiance. Overall a relaxing memorable get away which will make us long to return.

The service is very good and it is worth staying for one more night. The hotel has a parking lot and the breakfast is very good. There may be elk on the way to the hotel. In short, it is a hotel worth remembering.

The room is small and complete, this is the first hotel in the town, not open on weekends, so good luck. Twin room, the bed is a bit small, but the baby sleeps in a small bed with a sofa, just fine. Breakfast is delivered by the hotel, but the tip is not rich, but the miscellaneous fruits are pineapple, cantaloupe, cucumber and so on. Next to the hotel is lush, smelling a scent, can not help but buy. Carmel Beach should be visible across the bed.

房間舒適，停車方便，出了點意外，酒店和攜程配合解決了，卡梅爾小鎮推薦住這裏

The house is nice and the place is spacious; when I checked in, the front desk was already off work, and I put the key in the envelope. The old lady at the front desk felt okay. I asked the child to pick up things in the car, but she said that the child could not pick it up by himself. After I went there, she said she would call the police for a while. I ignored her and didn't see the police all night after returning to the house. I feel that discrimination against white people is one aspect in the extraordinary period, and it may also be that the old lady may have a bad relationship with the hotel and deliberately find fault, because she sits next to the window and talks all night!

With a stay at Hotel Carmel, you'll be centrally located in Carmel, within a 5-minute drive of 17-Mile Drive and Carmel Beach. This hotel is 4.5 mi (7.3 km) from Monterey Bay and 5.2 mi (8.4 km) from Monterey Bay Aquarium.Take in the views from a garden and make use of amenities such as concierge services.Wrap up your day with a drink at the bar/lounge.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 30 guestrooms featuring refrigerators and minibars. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Flat-screen televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

This was our second visit to Carmel from London, but our first to Le Petit Pali and it is a great find! The rooms are quite 'bijou', especially as we were sharing with our teenage son, but they are beautifully decorated, thoughtfully appointed and very comfortable. The hotel has a cosy atmosphere, and breakfast outside in the courtyard was t. We enjoyed chatting to Daverle, who was attentive, and also gave good tips for our ongoing visit to Yosemite! We loved that it was just a short walk to the shops and restaurants, and although we didn't have time to make use of the bikes, that is a really nice touch, and if we come back we would definitely like to use them. I wish I could remember the name of the girl who checked us in (it was her little son's birthday the next day, if that helps!), as she very quickly resolved a brief mix-up over which room was booked for the 3 of us - she was delightful, full of advice and really welcoming.

We booked this place hoping it would be one of the many, very smart independent motels you find throughout CA. Check in was painless and easy. We got a great patio as we had paid for a sea view but it did mean we were around the side of the hotel. The patio doors were surprisingly insecure - held by a small bolt. The room itself was surprisingly small (two double beds), particularly with the fireplace in one corner. The lack of a desk was a shame and we had hoped the room would be smarter/have more character. The bathroom was also relatively small. The beds were very comfortable. Remarkably when we got ready for bed we discovered that the room has no AC - not even a fan! We called reception and they said all the free-standing fans had been given out for the night. We managed to get one our second night but couldn't believe the lack of AC in California - the hotel is older but not so old as to not offer this. The pool was well located and of a good size. However, having been advertised as heated to 80 degrees I would say it was a lot colder. The pool hours (9am-7pm) were annoyingly restrictive, but not uncommon for outdoor pools and explained by the fact that some hotel rooms were right outside it! Breakfast was very poor - a grab and go bag with water, a piece of fruit and an unappetising, dry pastry - which forced us to go elsewhere. Overall given the range of choice and competition in Carmel, and the reasonably high room rate, we were left disappointed. The hotel lacked the character we had hoped for and needs to up its game where AC and breakfast are concerned. We would look to stay somewhere else if we returned to Carmel.