Arrow on Swanston

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1 room, 2 adults, 0 children

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Arrow on Swanston

Name: Arrow on Swanston
Address: 488 Swanston Street, Carlton, Victoria 3053, Australia, 488 Swanston Street, Carlton, 3053, Australia
Price range: From £54
Rating: 3.7

488 Swanston Street, Carlton, Victoria 3053, Australia

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a spacious bedroom with a large window and sliding glass door that leads to a city view at Arrow on Swanston

Last booked 1 hr ago

a modern bedroom with a large window overlooking the city , a black bed , and a desk at Arrow on Swanston

an empty swimming pool with blue water and a white lane strip , surrounded by orange and yellow walls at Arrow on Swanston

a well - equipped gym with a variety of exercise equipment , including a rowing machine , dumbbells , and a treadmill at Arrow on Swanston

a wooden room with wooden benches and tables , possibly in a sauna or steam room at Arrow on Swanston

a spacious bedroom with a large bed , a couch , and a tv . the room is well - organized and clean at Arrow on Swanston

a modern kitchen and living room area with white cabinets , a dining table , and red chairs at Arrow on Swanston

Amenities

Sunbathing Area

Outdoor swimming pool

Sauna

Fitness Room

Private parking

Car Charging Facilities

24-Hour Front Desk

Luggage Storage

All amenities

Property Description

7.4/10

Just a foot step to the tram.. All interesting area near by..

All 200 reviews

Surroundings

Metro: Melbourne Central

(670m)

Metro: Flagstaff

(1.2 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Two Bedroom Apartment

1 Single bed and 1 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Tea bags

Room Details

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Deluxe King Apartment

1 Single bed and 1 Queen bed

29m² | Floor: 1-5

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Tea bags

Room Details

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Triple Single beds

3 Single bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Tea bags

Room Details

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Two Bedroom Apartment

1 Double bed and 1 Single bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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One Bedroom Apartment

1 Double bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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Four Bedroom Penthouse Apartment

Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed ● Bedroom 4:1 Single bed ● Living Room:1 Sofa bed

126m² | Floor: 5-15

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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Family Penthouse Apartment

2 Double bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Tea bags

Room Details

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One Bedroom Penthouse Apartment

1 Double bed and 1 Sofa bed

43m² | Floor: 15-20

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Tea bags

Room Details

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Studio Apartment

1 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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Deluxe One Bedroom Apartment

1 Sofa bed and 1 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Tea bags

Room Details

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Two Single Bedroom Apartment

2 Single bed

43m² | Floor: 1-15

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Tea bags

Microwave

Room Details

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Spacious Family Apartment

2 Double bed and 1 Sofa bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Tea bags

Room Details

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Guest Reviews

7.4/10

200 reviews

Cleanliness7.2
Amenities7.0
Location8.3
Service7.0

Average for similar properties in Carlton

Most Mentioned

Review summary

Service Quality: Staff are generally described as friendly, helpful, and professional, with efficient check-in processes and willingness to assist with requests like room upgrades or additional amenities, contributing to a positive guest experience.(based on 23 reviews)

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

October 23, 2025

Good location for ease of moving around by foot. Building around look artistic. Tram right in front, or juz short walk for city free tram

M‍a‍n‍d‍y‍ ‍P‍u‍a

October 22, 2025

Very convenient location as it just 10mins walk to Melbourne central. The rmit university and swanston tram station right in front of the hotel building. Don’t have enough time to enjoy pool and sauna as it opens from 7am-9pm only. The only dissatisfied is I don’t know that the room service is provided. On the 4th night of our stay while we entered the room after one day trip, we realized that the cleaner has actually entered and cleaned our room without asking our permission. Imagine what if our goods have went missing, can the hotel management beared the cost of our loss? Please do not enter the room without inform customer, customer will ask for room cleaning if they really want the service.

f‍e‍q‍a‍a

October 19, 2025

Just a foot step to the tram.. All interesting area near by..

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 22, 2025

Very disappointed, booked what looked like a nice room on the app but when we arrived it was nothing like the photos.

N‍Z‍_‍M‍a‍t‍t

April 13, 2025

Very easy and simple check in process, room as expected , good amenities, spacious, fairly small bathroom. Great value for money

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

September 28, 2025

Room is old and a bit smelly. Good location with a tram station nearby but out of free tram zone. Staff are ok not super friendly.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

April 10, 2025

DO NOT STAY IN THIS HOTEL! the first time i experienced bed bugs was in a £2.50/n hostel in indonesia. the second time… in this £90/n “3 star” hotel! and this time was so much worse because there were so many of them and massive!! they got on to my bags and belongings and i ended up spending 2 days washing all my clothes and treating all my belongings instead of sightseeing in the city. i made a formal complaint to the receptionist the next day and they encouraged me to report it to the melbourn city health authority because apparently mine wasnt the first case. the city health authority did a spot check on them the day i checked out and since then, the hotel had refused to release my $100 room bond and ignored my emails. they are truly ridiculous, the physical irritation and mental stress they put me through. holiday ruined. SO DO NOT STAY THERE AND BE THE NEXT VICTIM!

M‍a‍r‍k‍ ‍V‍i‍l‍l‍a‍r‍u‍b‍i‍a

September 10, 2025

The location is great—close to the CBD, so no issues there. However, the bathroom layout was disappointing. There was no holder for essentials inside the shower, and the towel rack was placed far from the shower area. I'm not sure how they came up with such an impractical design. Overall, I’d say the hotel deserves an average rating.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 14:00

Check-out: Before 10:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots can be added, but extra beds cannot be added.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 2 years old and under	Extra cot: Free

Breakfast

Breakfast not provided.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of AU$100.00 (approx. £49.67) is charged.

Deposit Payment MethodsThis property accepts credit cards, debit cards and cash

Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets

Pets are not allowed

Service animals

Service animals are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2003
Renovated: 2011
Number of Rooms: 178

Phone:+61-3-92259000

Email:accommodation@arrowonswanston.com.au

With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.

Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.

Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This aparthotel has facilities measuring 9688 square feet (900 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Arrow on Swanston?

Check-in at Arrow on Swanston is from 14:00 and check-out is by 10:00.

Does Arrow on Swanston have a swimming pool?

Yes, Arrow on Swanston has a pool.

Are pets allowed at Arrow on Swanston?

No, pets are not allowed at Arrow on Swanston.

Does Arrow on Swanston provide breakfast?

No, Arrow on Swanston does not include breakfast. You can find nearby restaurants and cafés that serve breakfast.

How much does it cost to stay at Arrow on Swanston?

Prices at Arrow on Swanston may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Arrow on Swanston?

The nearest airport is Essendon Airport, just about 29 mins from hotel by car (18.3 km) away.

What is the cancellation policy for Arrow on Swanston?

The cancellation policy for Arrow on Swanston depends on the room type and booking terms.

About This Property

Nearest Airport	Essendon Airport
Distance to Airport	18.26KM
Nearest Train Station	Melbourne Central Railway Station
Distance to Train Station	0.6KM
Nearest Metro Station	Melbourne Central
Distance to Metro Station	0.67KM
Average Price From	GBP104
Hotel Star Rating	3