Legoland Hotel at Legoland California Resort

Not coming back .. dirty room and rude staff , old rooms and old bed

Legoland never disappoints!! This is our 6th trip and 2nd one this year. No detail is left untouched. The customer service is amazing and our whole family enjoys everything about it. Be sure to ask the employees for Mr Gold - we actually got one this time!!!

It is me qnd my family's first time staying at the legoland resort. This was by far one of the best hotels experience i have had when it comes to committing to the theme. From the moment we entered we were immersed into legoland. There are legos everywhere! And so many things for the kids to do within the hotel that I had to convince my kids to leave in order for us to go to the amusement park because they were having so much fun inside the hotel. To my surprise there was a treasure chest in our room where the kids had to answer 3 questions in order to recieve the combination to unlock the chest. Once it was unlocked there were juice boxes, legos, and lots of little nick packs that just made the experience so much better. The minifigure trade was a lot of fun for my kids most of the employees don't have minifigures to trade and some employees don't want to trade them except for Jorge in the lobby who very kindly traded minifigures with my kids, it made my kids very happy, Jorge very kind and smiling all the time made our day (as a suggestion they should give more of these minifigures to the employees to trade it's a big excitement for the kids). The elevator ride was one of the best parts. We were surprised when the lights when on and the music started playing. It was so much fun! I can't wait to come again next year for my sons birthday again. I think this will become a tradition for us.

The hotel is definitely a wonderland for kids. Lots of energy in the atmosphere and friendly staff. Here’s my breakdown of my review: ROOM: 4 out of 5 stars We stayed on the 3rd floor at the adventure side. The room has a bunk bed that it’s perfect for kids, and has a light beside that kids can turn on when needed. The toilet has 3 levels of seats, from toddler to adult, which is great for little kids that need to go to the bathroom. They have free juice and water available in the room plus a fridge. No microwave though. However, all floors are equipe with a microwave close to the elevators. They also include a treasure chest that you can open when you complete a scavenger hunt as well as Lego toys that kids can play with. The reason why I gave it 4 out 5 was due to the room is really dark. There’s not enough natural light coming in, and there’s not enough bright lights to turn on to keep the room well lit. BUFFET: 3 out of 5 stars The food was average, nothing special. I felt that it was a bit overpriced for the type of food we get. One thing I didn’t understand is, why have hard naval oranges available when is hard to peel by hand and you need a knife to cut it? The staff were very friendly and courteous. SWIMMING POOL: 5 out of 5 The pool is perfect for families, and the life guards were very friendly. Just a heads up. If you have a swimming vest for your kids, it needs to be to be approved by the American Coast Guard Association in order to wear it in the pool. Otherwise you will have to put one of their swimming vest on. Free of charge of course. ARCADE: 1 out of 5 stars The arcade was not up to par as it should be. Some machines were broken and kids couldn’t play. Some machines didn’t read the cards very well and just eats up your money. The worst one to play was claw machine. This claw machine company is known to make the claw loose enough so you can’t win anything. That’s why owners love to have it, it makes them more money. Just Google the company and you’ll see what I mean. LOBBY AND HALLS: 5 out 5 stars Lots to do in the lobby to keep your kids entertained. I also love that the elevator has its own discotheque. Overall, the hotel was great. My family and I really enjoyed it and we will come back some time in the future.