Baymont by Wyndham Carlsbad NM

I appreciated the friendly and accommodating staff. I could tell management cared about their guests and asked several times how they could improve our stay. The rooms are quiet and clean...just what you're looking for after a long day's drive! I would stay again.

It was very hard to sleep. The family above us was jumping, screaming and slamming doors. The noise went on until after 2am. I repeatedly asked the staff to assist in either getting them to be quite or moving them so myself and children could rest before a 12 hour drive the next day. They did tell me at check out that they did knock on the door to alert the family of a noise complaint but there was no resolution. The only reason to stay at this property was to sleep. There was no pool, very limited breakfast options, a gym that is no more than a treadmill, elliptical and a set of weights. There is nothing close by that is entertaining. All we needed was sleep and that was not an option given all the noise.

The little girl at the desk was RUDE, she treated me and my wife like we were interrupting her “phone time”. The shower leaked into the bathroom because the time sloped down and make the water flood the floor. Shower head was horrible as I had to hold it to shower. Unacceptable

The place was quiet and the people were friendly and helpful. Location was convenient. Room was spotless and more than ample.

Great location. On the side of town closest to the National Park. Room was very clean & like brand new. A little noisy when the early morning workers leave their rooms. Lobby & exterior was average

I liked the lotion, shampoo and conditioner provided. My bed was comfortable. Everything was very clean. Was smaller and the lobby was more confined that I expected from the photos.