Ox Hotel Carlisle

Absolutely a disaster hotel.

We had one overnight stay while traveling South. Hotel was easy to find with use of Google maps. Plenty on site parking. Efficient check-in. Room was compact, but comfortable. Nice hot shower. Towels were provided. We had dinner in the hotel restaurant, which felt a bit more like a pub with football on TV and a pool table. Not everything on the menu was available to order; although salmon and burger were lovely and plentiful. The waiter was very helpful. We didn't have breakfast at the hotel, as we brought our own. Hotel popular with white van drivers.

I will write this review not to slate, but I want to forward a serious concern of training. I’ve have experienced the most welcoming and comfortable hospitality from a young gent tonight on the reception desk. I have had a very pleasant conversation with him after he provided me with a drink at the hotel bar tonight. My reasons for giving a poor review tonight is because I have never ever in my entire career as a coach driver, whilst I have stayed at ANY hotel, needed to try and calm the nerves of a receptionist who has become visibly upset; the lack of training and guidance given to this young man has been so poor. He is trying his upmost hardest to get the job done to the best of his ability however, there is only so much that someone can do when they’ve been thrown into the deep end.

Stayed for one night in a double room. The room was a good size, the bed was big and comfortable, bathroom clean, in a quiet location but only 20 minutes walk to the centre of Carlisle. Free car parking. Really excellent for the price.

hotel permanently closed,not been a nice hotel for years through lack of investment from the owner company,and now permanently closed but still open to certain members of society,it'll soon be knocked down and the land used for affordable housing which the city desperately needs

This hotel is well placed on top of a hill with ample parking, the room is lovely clean and comfortable, the staff are so friendly and can’t do enough for you and the food is lovely especially the curry. There are lovely views and is just on the outskirts of town. We are definitely to book again.